- Support Automation
- Ticket Resolution
- Smart Ticket Subjects
Enhance support ticket subject lines for clarity and informativeness
Automatically refine and enrich support ticket subject lines to ensure they clearly convey the core issue, context, and urgency without manual editing. By pulling in key data points—such as customer names, order numbers, and issue types—from various systems, this automation delivers consistently informative and actionable subject lines for every incoming ticket. This streamlines prioritization, reduces back-and-forth clarifications, and accelerates resolution time for support teams.
Filter by common apps:
Wufoo
Autotask
Zendesk
Formatter by Zapier
Userback
Freshdesk
ActiveCampaign
Filter by Zapier
Syncro
Digest by Zapier
Zapier Tables
HubSpot
Webhooks by Zapier
Halo Service Solutions
- Create support tickets in Autotask from Wufoo form submissions
- Update Zendesk ticket subject with specific text for consistent categorization
Update Zendesk ticket subject with specific text for consistent categorization
- Create support tickets in Freshdesk from Userback feedback, and add notes for context
Create support tickets in Freshdesk from Userback feedback, and add notes for context
- Add order details to Zendesk ticket from ActiveCampaign contact
Add order details to Zendesk ticket from ActiveCampaign contact
- Compile resolved tickets in Syncro and summarize in a daily digest with Digest by Zapier
Compile resolved tickets in Syncro and summarize in a daily digest with Digest by Zapier
- Create support ticket in HubSpot from new trip issue in Zapier Tables, and find relevant records
Create support ticket in HubSpot from new trip issue in Zapier Tables, and find relevant records
- Create support ticket in Halo when webhook event occurs
Create support ticket in Halo when webhook event occurs
- Identify and support tickets in Zendesk based on latest comments, and update ticket status
Identify and support tickets in Zendesk based on latest comments, and update ticket status
- Summarize customer support tickets in Zendesk and update with the summary
Summarize customer support tickets in Zendesk and update with the summary