Save Revenue
Identify churn signals instantly and launch service requests or win-back emails before customers leave.
- Customer Automation
- Customer Retention
Customer Retention
Customer Retention automations help you proactively reduce churn by monitoring key signals, triggering timely outreach, and rewarding loyalty—all without manual data pulls or follow-ups. Zapier connects product, billing, and communication apps so every at-risk customer receives the right touchpoint automatically. This keeps revenue steady while freeing your team to focus on higher-value relationship building.
Boost Loyalty
Automate loyalty points, personalized offers, and thank-you messages to deepen engagement and lifetime value.
Gain Insights
Capture cancellation feedback and retention metrics in real time to refine products and strategies.
Featured use cases
Automate gathering and updating of customer value and retention metrics to gain timely insights and drive proactive engagement.
+ moreAutomatically send personalized retention emails to customers right after they cancel subscriptions, boosting chances of win-back and reducing churn.
+ moreAutomatically issue loyalty points to customers upon payment to enhance engagement and drive repeat business.
+ moreAutomate real-time notifications to your sales team when customers respond to retention offers, boosting responsiveness and retention rates.
+ moreAutomatically generate service tickets for flagged low retention signals to engage and retain at-risk clients.
+ moreAutomatically collect and centralize customer cancellation feedback to drive strategic insights and improve retention.
+ more