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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Action Point EventTriggers when there’s any activity on an Action Point — including creation (raised from a form submission), updates, status changes, comments, or other modifications. Try ItTriggerInstant
- New Ticket EventTriggers when there's any activity on a ticket — including creation, updates, status changes, comments, or other modifications. Try ItTriggerInstant
- EmailRequired
- NameRequired
- Entity
- Employee ID
- Phone Number
- Country Code
- Manager's Email
- Designation
 ActionWrite
- Ticket IdRequired
- Priority
- Assign To
- Due Date
- Status
 ActionWrite
- Form IdRequired
 Try ItTriggerInstant
- TitleRequired
- DescriptionRequired
- Entity Id
- Assign To
- PriorityRequired
- Due Date
- Created by
 ActionWrite
- Email IdRequired
 ActionWrite
- EmailRequired
- Name
- Entity
- Employee ID
- Phone Number
- Country Code
- Manager's Email
- Designation
 ActionWrite
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