Twilio + Front + Salesforce Integrations

How to connect Twilio + Front + Salesforce

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Do even more with Twilio + Front + Salesforce

With Zapier, you can do more than just connect your apps - you can automate entire processes from beginning to end! Check out the following list of triggers and actions you can use with Twilio, Front, and Salesforce. And don’t forget that you can add more apps and actions to create complex workflows.

Supported triggers and actions

What does this mean?

New Phone Number
Triggered when you add a new phone number.
Trigger
Scheduled
New Call
Triggered when a call is finished on your Twilio number.
Trigger
Instant
New Recording
Triggered when a new recording is available on your account.
Trigger
Scheduled
New SMS
Triggered when an SMS is sent to your Twilio number.
Trigger
Scheduled
New Transcription
Triggered when a new transcription is available on your account.
Trigger
Scheduled

Call Phone
Call a number or numbers and say a message.
Action
Write
Send SMS
Send a SMS to a number or numbers.
Action
Write

New Comment
Triggers when a new comment is posted on a conversation.
Trigger
Instant

Front
Triggers when criteria for a team rule is met.
Instant
Trigger
Front
Triggers when a new message is received.
Instant
Trigger
Front
Triggers when a message is sent (either a new message or a reply).
Instant
Trigger
Front
Triggers when a tag is added to a conversation.
Instant
Trigger
Front
Add a comment to a conversation
Scheduled
Action
Front
Add Links to a Conversation
Scheduled
Action
Front
Assign or unassign a conversation to a teammate.
Scheduled
Action
Front
Creates a new Account.
Scheduled
Action
Front
Creates a new contact.
Scheduled
Action
Front
Create a new message draft
Scheduled
Action
Front
Create a new draft reply to an existing conversation.
Scheduled
Action
Front
Creates a new Link
Scheduled
Action
Front
Retrieve the most-recent message of a conversation.
Scheduled
Action
Front
Imports a new message into Front.
Scheduled
Action
Front
Returns all conversations that a Link is attached to.
Scheduled
Action
Front
Remove Links from a conversation.
Scheduled
Action
Front
Sends a message creating a new conversation.
Scheduled
Action
Front
Replies to a conversation. This action is best used with a Front trigger. For example, auto-reply behavior could be setup by combining a "New Inbound Message" Front trigger with this action.
Scheduled
Action
Front
Updates an existing Account.
Scheduled
Action
Front
Updates an existing contact.
Scheduled
Action
Front
Update the conversation status, assignee, inbox or tags.
Scheduled
Action
Front
Update the name of a Link.
Scheduled
Action
Front
Finds an existing Account
Scheduled
Action
Front
Finds an existing contact.
Scheduled
Action
Front
Finds an existing Account
Scheduled
Action
Front
Finds an existing contact.
Scheduled
Action
Salesforce
Triggers when a new outbound message is received in Salesforce.
Instant
Trigger
Salesforce
Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.
Scheduled
Trigger
Salesforce
Triggers when a field of your choosing (ie. email address, status) is updated on any record of a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).
Scheduled
Trigger
Salesforce
Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.
Scheduled
Trigger
Salesforce
Adds an existing contact to an existing campaign.
Scheduled
Action
Salesforce
Adds an existing file to an existing Record.
Scheduled
Action
Salesforce
Adds an existing lead to an existing campaign.
Scheduled
Action
Salesforce
Creates a new attachment (max 25MB).
Scheduled
Action
Salesforce
Creates a new contact in Salesforce.
Scheduled
Action
Salesforce
Creates a new File (max 25MB).
Scheduled
Action
Salesforce
Creates a new lead in Salesforce.
Scheduled
Action
Salesforce
Creates a new record of a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).
Scheduled
Action
Salesforce
Creates a new record of a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).
Scheduled
Action
Salesforce
Updates an existing contact in Salesforce.
Scheduled
Action
Salesforce
Updates an existing lead in Salesforce.
Scheduled
Action
Salesforce
Updates an existing record for a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).
Scheduled
Action
Salesforce
Updates an existing record for a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).
Scheduled
Action
Salesforce
Finds a record of a specified Salesforce object by a field and value you choose.
Scheduled
Action
Salesforce
Finds a record of a specified Salesforce object by a field and value you choose (with line-item support).
Scheduled
Action
Salesforce
Finds a record of a Salesforce object using a Salesforce Object Query (SOQL) WHERE clause.
Scheduled
Action
Salesforce
Find a record. Optionally create a record if not found.
Scheduled
Action

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How Twilio + Front + Salesforce Integrations Work

Step 1: Authenticate Twilio, Front, and Salesforce.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.