ThriveCart + Zendesk
Create Zendesk tickets when recurring payments fail in ThriveCart
Keep your customer service proactive and efficient with this workflow. When a recurring payment fails in ThriveCart, it will promptly create a ticket in Zendesk. This ensures that your support team can quickly address payment issues, enhancing customer satisfaction and retention. Reduce manual tasks and improve your customer's experience with this streamlined process.
Keep your customer service proactive and efficient with this workflow. When a recurring payment fails in ThriveCart, it will promptly create a ticket in Zendesk. This ensures that your support team can quickly address payment issues, enhancing customer satisfaction and retention. Reduce manual tasks and improve your customer's experience with this streamlined process.
- When this happens...Recurring Payment Failed
Triggers when a subscription or split pay rebill payment fails.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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