ThriveCart + Zendesk

ThriveCart + Zendesk integrations

Create Zendesk tickets for new ThriveCart upsell purchases

Boost your customer support efficiency by automating ticket creation in Zendesk whenever there's an Upsell Purchase in ThriveCart. With this workflow, you can ensure prompt attention to your customers' needs and provide outstanding support. Simply connect your ThriveCart and Zendesk accounts, and enjoy a seamless process that saves time and helps your support team focus on delivering top-tier service.

When this happens...
Upsell PurchaseTriggers when a specific upsell (or upsells) are purchased.
TriggerInstant
automatically do this!
Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
ActionWrite

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More things you can do with ThriveCart and Zendesk

Discover other triggers and actions you can use with ThriveCart and Zendesk

- Product
Trigger
Instant
Try It
- Filter by affiliate ID
- Only trigger if part of a bulk payout?
Trigger
Instant
Try It
- Product
Trigger
Instant
Try It
- Bump
- Coupon Code
- Filter by affiliate ID
- Filter by Mode
Trigger
Instant
Try It
- Downsell
- Coupon Code
- Filter by affiliate ID
- Filter by Mode
Trigger
Instant
Try It

- Upsell
- Coupon Code
- Filter by affiliate ID
- Filter by Mode
Trigger
Instant
Try It
- Item type
- Filter by affiliate ID
- Filter by product status
Trigger
Instant
Try It

- Item type
- Filter by affiliate ID
- Filter by product status
Trigger
Instant
Try It
- Item type
- Filter by affiliate ID
- Filter by product status
Trigger
Instant
Try It
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Tags
  Required
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It
- Important
- View
  Required
Trigger
Polling
Try It
New View
Triggers when a new view is created.
Trigger
Polling
Try It
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Follow-up Source Ticket
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- Ticket
  Required
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- Organization
  Required
- Name
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write

- Filter by affiliate ID
- Only trigger if part of a bulk payout?
Trigger
Instant
Try It
- Filter by affiliate ID
Trigger
Instant
Try It
- Product
Trigger
Instant
Try It
- Product
Trigger
Instant
Try It
- Product
- Coupon Code
- Filter by 'Opt-in checkbox'
- Filter by affiliate ID
- Filter by product status
Trigger
Instant
Try It
- Item type
- Filter by affiliate ID
- Filter by product status
Trigger
Instant
Try It
- Item type
- Filter by affiliate ID
- Filter by product status
Trigger
Instant
Try It
- Item type
- Filter by affiliate ID
- Filter by product status
Trigger
Instant
Try It
- Item type
- Filter by affiliate ID
- Filter by product status
Trigger
Instant
Try It
New Group
Triggers when a new group is created.
Trigger
Polling
Try It
- View
  Required
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New User
Triggers when a new user is created.
Trigger
Polling
Try It
- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Comment
  Required
- Comment format
- Should the comment be public?
- File
  Required
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write

About ThriveCart

ThriveCart is the no. 1 cart software that grows your income from existing traffic.

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Related categories

eCommerce

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

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Related Zap Templates

Create tickets in Zendesk for new product purchases in ThriveCart