ThriveCart + Zendesk

ThriveCart + Zendesk integrations

Create Zendesk ticket comments for new ThriveCart product purchases

Effortlessly manage customer support tickets after a product purchase using this integration between ThriveCart and Zendesk. When a new purchase occurs in ThriveCart, this workflow adds a comment to an existing ticket in Zendesk, keeping your customer support team informed and enabling them to address any queries or concerns promptly. This process streamlines your support tasks, ensuring a satisfying experience for your customers.

When this happens...
Product PurchaseTriggers when a specific product (or products) are purchased.
TriggerInstant
automatically do this!
Add Comment to TicketAdd a Comment to an existing Ticket.
ActionWrite

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More things you can do with ThriveCart and Zendesk

Discover other triggers and actions you can use with ThriveCart and Zendesk

- Product
Trigger
Instant
Try It
- Filter by affiliate ID
- Only trigger if part of a bulk payout?
Trigger
Instant
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- Product
Trigger
Instant
Try It
- Bump
- Coupon Code
- Filter by affiliate ID
- Filter by Mode
Trigger
Instant
Try It
- Downsell
- Coupon Code
- Filter by affiliate ID
- Filter by Mode
Trigger
Instant
Try It

- Upsell
- Coupon Code
- Filter by affiliate ID
- Filter by Mode
Trigger
Instant
Try It
- Item type
- Filter by affiliate ID
- Filter by product status
Trigger
Instant
Try It

- Item type
- Filter by affiliate ID
- Filter by product status
Trigger
Instant
Try It
- Item type
- Filter by affiliate ID
- Filter by product status
Trigger
Instant
Try It
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Tags
  Required
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It
- Important
- View
  Required
Trigger
Polling
Try It
New View
Triggers when a new view is created.
Trigger
Polling
Try It
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Follow-up Source Ticket
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- Ticket
  Required
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- Organization
  Required
- Name
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write

- Filter by affiliate ID
- Only trigger if part of a bulk payout?
Trigger
Instant
Try It
- Filter by affiliate ID
Trigger
Instant
Try It
- Product
Trigger
Instant
Try It
- Product
Trigger
Instant
Try It
- Product
- Coupon Code
- Filter by 'Opt-in checkbox'
- Filter by affiliate ID
- Filter by product status
Trigger
Instant
Try It
- Item type
- Filter by affiliate ID
- Filter by product status
Trigger
Instant
Try It
- Item type
- Filter by affiliate ID
- Filter by product status
Trigger
Instant
Try It
- Item type
- Filter by affiliate ID
- Filter by product status
Trigger
Instant
Try It
- Item type
- Filter by affiliate ID
- Filter by product status
Trigger
Instant
Try It
New Group
Triggers when a new group is created.
Trigger
Polling
Try It
- View
  Required
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New User
Triggers when a new user is created.
Trigger
Polling
Try It
- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Comment
  Required
- Comment format
- Should the comment be public?
- File
  Required
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write

About ThriveCart

ThriveCart is the no. 1 cart software that grows your income from existing traffic.

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Related categories

eCommerce

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

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Related Zap Templates

Create tickets in Zendesk for new product purchases in ThriveCart