ThriveCart + Zendesk

Update Zendesk tickets when new ThriveCart product purchases occur

Streamline your customer support process by connecting ThriveCart and Zendesk with this efficient workflow. Whenever a product is purchased in ThriveCart, a ticket will be updated in Zendesk, ensuring that your support team stays up-to-date with valuable purchase information. Keep your customers satisfied and your support system organized with this seamless integration.

When this happens...
Product Purchase
Triggers when a specific product (or products) are purchased.
TriggerInstant
automatically do this!
Update Ticket
Update an existing ticket status or add comments.
ActionWrite

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Supported triggers and actions

- Product
Trigger
Instant
Try It
- Filter by affiliate ID
- Only trigger if part of a bulk payout?
Trigger
Instant
Try It
- Product
Trigger
Instant
Try It
- Bump
- Coupon Code
- Filter by affiliate ID
- Filter by Mode
Trigger
Instant
Try It
- Downsell
- Coupon Code
- Filter by affiliate ID
- Filter by Mode
Trigger
Instant
Try It

- Upsell
- Coupon Code
- Filter by affiliate ID
- Filter by Mode
Trigger
Instant
Try It
- Item type
- Filter by affiliate ID
- Filter by product status
Trigger
Instant
Try It

- Item type
- Filter by affiliate ID
- Filter by product status
Trigger
Instant
Try It
- Item type
- Filter by affiliate ID
- Filter by product status
Trigger
Instant
Try It
- Api Docs Info
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- TagsRequired
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It
New User
Triggers when a new user is created.
Trigger
Polling
Try It
- UserRequired
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- CommentRequired
- Should the comment be public?
- FileRequired
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- QueryRequired
Action
Search
- Info
- Type
Action
Search
- Ticket IdRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Search or write

- Filter by affiliate ID
- Only trigger if part of a bulk payout?
Trigger
Instant
Try It
- Filter by affiliate ID
Trigger
Instant
Try It
- Product
Trigger
Instant
Try It
- Product
Trigger
Instant
Try It
- Product
- Coupon Code
- Filter by 'Opt-in checkbox'
- Filter by affiliate ID
- Filter by product status
Trigger
Instant
Try It
- Item type
- Filter by affiliate ID
- Filter by product status
Trigger
Instant
Try It
- Item type
- Filter by affiliate ID
- Filter by product status
Trigger
Instant
Try It
- Item type
- Filter by affiliate ID
- Filter by product status
Trigger
Instant
Try It
- Item type
- Filter by affiliate ID
- Filter by product status
Trigger
Instant
Try It
New Group
Triggers when a new group is created.
Trigger
Polling
Try It
- ViewRequired
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New View
Triggers when a new view is created.
Trigger
Polling
Try It
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Write
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- TicketRequired
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- OrganizationRequired
- Name
- Details
- Notes
- Tags
- Domain Names
- External Id
- Shared Tickets
- Shared Comments
Action
Write
- UserRequired
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket IdRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Search or write

About ThriveCart

ThriveCart is the no. 1 cart software that grows your income from existing traffic.

Learn more

Related categories

eCommerce

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn more

Related categories

Customer Support

Similar apps

Related Zap Templates

Create tickets in Zendesk for new product purchases in ThriveCart

ThriveCart + Zendesk

Update Zendesk tickets when new ThriveCart product purchases occur

Affiliate Approved

Affiliate Commission Paid

Affiliate Rejected

Bump Purchase

Downsell Purchase

Upsell Purchase

Recurring Payments Cancelled

Recurring Payment Failed

Subscription Paused

API Request (Beta)

New Tag Added to Ticket

New Ticket

New Organization

New Action on Ticket

New User

Delete User

Remove Tag(s) from Ticket

Attach File to Ticket

Add Tag(s) to Ticket

Update Ticket

Create User

Find an Agent

Find Tickets

Find Latest Comment

Find a User

Find or Create User

Affiliate Commission Earned

Affiliate Commission Clawback

Cart Abandoned

Payment Declined

Product Purchase

Rebill Payment

Recurring Payments Completed

Refund

Subscription Resumed

New Group

New Ticket in View

Tag Added to User

New Suspended Ticket

Updated Ticket

New View

Create Organization

Create Ticket

Add Comment to Ticket

Update Organization

Update User

API Request (Beta)

Find Ticket Comments

Find a Group

Find an Organization

Find or Create Organization

About ThriveCart

Related categories

About Zendesk

Related categories

Similar apps

Help Scout

Freshdesk

HappyFox

Related Zap Templates

Related Zap Templates