Jira Service Management + Microsoft Outlook

Create new Jira Service Management requests from new Microsoft Outlook calendar events

This workflow kicks off each time you add a new event to your Microsoft Outlook calendar. It then creates a corresponding request in Jira Service Management. This automation keeps your calendar and customer service requests perfectly matched up without having to navigate between two apps. Save time and improve efficiency with this smart solution.

This workflow kicks off each time you add a new event to your Microsoft Outlook calendar. It then creates a corresponding request in Jira Service Management. This automation keeps your calendar and customer service requests perfectly matched up without having to navigate between two apps. Save time and improve efficiency with this smart solution.

  1. When this happens...
    Microsoft OutlookMicrosoft Outlook
    New Calendar Event

    Triggers when a new event is created in your calendar.

    TriggerScheduled
  2. automatically do this!
    Jira Service ManagementJira Service Management
    Create Request

    Create a new request.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Calendar

    • Time BeforeRequired

    • Time Before (Unit)Required

    Trigger
    Scheduled
    Try It
    • Parent FolderRequired

    • Child Folder

    Trigger
    Scheduled
    Try It
    • Contact Folder

    Trigger
    Scheduled
    Try It
    • Parent Folder

    • Child Folder

    • Search termsRequired

    • Note

    Trigger
    Scheduled
    Try It
jira-service-management logo
jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Related categories

  • Customer Support
microsoft-outlook logo
microsoft-outlook logo

About Microsoft Outlook

Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.
Learn moreHelp

Related categories

  • Calendar
  • Email
  • Microsoft

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