When this happens...
PaperformNew Form Submission
Then do this...
Help ScoutCreate Conversation From Customer

Using a form to receive support requests? Funnel everything into your help desk automatically with this integration. It will trigger whenever a new form submission is detected on Paperform, creating a new Help Scout conversation from the customer with their response so you can get back to them quickly and make sure issues are resolved.

How this Paperform-Help Scout integration works

  1. A new entry is created in Paperform
  2. Zapier creates a new conversation in Help Scout

Apps involved

  • Paperform
  • Help Scout

Why Zapier?


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No coding required—automate any of 1,000+ apps in minutes.


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It's easy to connect Help Scout + Paperform and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Customer

Triggers when a new customer is added.

Create Conversation From Customer

Create a new conversation from a customer.

New Assigned Conversation

Triggers when a conversation is assigned to a specified user.

Create Customer

Creates a customer if it does not already exist.

New Conversation

Triggers when a new conversation is created.

Create Conversation to Customer

Creates a new conversation to a customer from a Help Scout user.

New Form Submission

Triggers when a form is submitted.

New Mailbox

Triggers when a new added mailbox is added.

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Become a Zapier Integration Partner

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Paperform helps you create beautiful forms online.