Create Help Scout conversations from new Paperform submissions
Using a form to receive support requests? Funnel everything into your help desk automatically with this integration. It will trigger whenever a new form submission is detected on Paperform, creating a new Help Scout conversation from the customer with their response so you can get back to them quickly and make sure issues are resolved.
Using a form to receive support requests? Funnel everything into your help desk automatically with this integration. It will trigger whenever a new form submission is detected on Paperform, creating a new Help Scout conversation from the customer with their response so you can get back to them quickly and make sure issues are resolved.
- When this happens...New Form Submission
Triggers when a form is submitted.
- automatically do this!Create Conversation
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
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FormRequired
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply