Add new Olark transcripts to Help Scout conversations

Customer conversations can happen in many different places, but it's helpful to have all of this history at your fingertips. This automation makes it easy by adding transcripts of Olark conversations to Help Scout conversations.

How this Olark-Help Scout integration works

  1. A new transcript is created in Olark
  2. Zapier searches Help Scout for that Olark user
  3. Zapier attaches the Olark transcript to that Help Scout user

Apps involved

  • Olark
  • Help Scout
Add new Olark transcripts to Help Scout conversations
Olark integration logo

Olark makes it easy to add live chat to your website and provide instantaneous support to your users and get valuable feedback from them about your site.

Help Scout integration logo

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

What Is Zapier?

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