Constant Contact + Zendesk
Update Zendesk tickets when new Constant Contact emails are opened
Keep your support team informed on customer engagement by connecting Constant Contact with Zendesk. With this workflow, whenever a new email open is detected in Constant Contact, it automatically updates a ticket in Zendesk. This helps support agents to better understand customer interactions and provide a more personalized service, improving overall customer satisfaction.
Keep your support team informed on customer engagement by connecting Constant Contact with Zendesk. With this workflow, whenever a new email open is detected in Constant Contact, it automatically updates a ticket in Zendesk. This helps support agents to better understand customer interactions and provide a more personalized service, improving overall customer satisfaction.
- When this happens...New Email Open
Triggers when a recipient opens an email from a specified campaign activity.
- automatically do this!Update Ticket
Update an existing ticket status or add comments.
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New Contact
Triggers when a new contact is added to your account.
Try ItNew List
Triggers when a new list is added.
Try ItContact IDRequired
ListRequired
Contact IDRequired
ListRequired
CampaignRequired
Campaign ActivityRequired
Try ItNew Unsubscriber
Triggers when a contact Unsubscribes (Email Unsubscribed).
Try ItCreate SourceRequired
EmailRequired
List
First Name
Middle Name
Last Name
Job Title
Company Name
Max 2 Phone Numbers
Home Phone
Work Phone
Cell Phone
Other - Phone Number
SMS Terms & Conditions
SMS Phone Number
SMS Consent Type
Anniversary
Birthday Month
Birthday Day
Address Requirements
Address Type
Street Address
City
State
Zip or Postal Code
Country
Tags
Contact IDRequired
TagsRequired
