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ClickUp + Help Scout

Convert assigned Help Scout conversations into new tasks in ClickUp

Easily manage customer support tasks with this efficient workflow between Help Scout and ClickUp. When a conversation is assigned in Help Scout, a new task will be created in ClickUp, enabling your team to promptly address customer issues without having to manually transfer information between platforms. Keep your support processes organized and your customers satisfied with this seamless automation.

Easily manage customer support tasks with this efficient workflow between Help Scout and ClickUp. When a conversation is assigned in Help Scout, a new task will be created in ClickUp, enabling your team to promptly address customer issues without having to manually transfer information between platforms. Keep your support processes organized and your customers satisfied with this seamless automation.

  1. When this happens...
    Help ScoutHelp Scout
    Conversation Assigned

    Triggers when a conversation is assigned to agent.

    TriggerInstant
  2. automatically do this!
    ClickUpClickUp
    Create Task

    Creates a new task.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • Conversation IDRequired

    • TextRequired

    • User

    Action
    Write
    • First NameRequired

    • Last NameRequired

    • Email

    • Phone

    • Chat Handle

    • Social Profile

    • Website

    • Background

    • Organization

    • Location

    • Job Title

    • Address

    • Address

    • City

    • State / Province

    • Postal Code / ZIP Code

    • Country

    Action
    Write
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • SubjectRequired

    • MailboxRequired

    • Customer Label

    • Customer ID

    • Customer's Email

    • From User

    • Thread TypeRequired

    • TextRequired

    • StatusRequired

    • Assigned User

    • Tag

    • Cc

    • Bcc

    • Import OnlyRequired

    • Trigger Auto Reply

    Action
    Write
    • ConversationRequired

    • CustomerRequired

    • TextRequired

    • User

    • Create as DraftRequired

    Action
    Write
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About ClickUp

ClickUp is a productivity platform that allows you to manage your work and personal tasks in a beautifully intuitive environment.
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