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  1. Support Automation
  2. AI Ticketing System
  3. AI ticket insights

Using AI: log and analyze ticket data for better management

This automation category captures and logs customer ticket data into a centralized spreadsheet while applying AI-driven analysis to surface trends and insights. It streamlines ticket management by automatically detecting key metrics such as cancellation requests and sentiment, enabling proactive decision making. By consolidating data and highlighting patterns, teams can reduce manual effort, resolve issues faster, and improve overall customer satisfaction.

Filter by common apps:

  • Zendesk
  • AI by Zapier
  • Formatter by Zapier
  • Google Sheets