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  1. Customer Automation
  2. Review Process
  3. Automate review requests

Trigger review requests based on specific conditions

This automation category triggers review requests automatically when predefined events or conditions occur, ensuring timely outreach without manual intervention. It helps businesses consistently gather customer feedback by sending personalized prompts exactly when customers are most engaged. By removing repetitive tasks, it boosts response rates, enhances reputation management, and frees teams to focus on higher-value work.

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