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  1. IT Automation
  2. Incident Management
  3. Auto‐sync incidents

Resolve incidents when service tickets are created or updated

This automation category ensures that incidents are automatically created or updated in your incident management system whenever service tickets are opened or modified. By capturing new or changed tickets in real time, it helps teams stay ahead of service disruptions and streamline issue resolution workflows. This approach reduces manual monitoring, speeds up response times, and centralizes incident records for better tracking and reporting.

Filter by common apps:

  • ConnectWise Manage
  • Zapier Tables
  • ServiceNow
  • Filter by Zapier
  • PagerDuty
  • Zapier Manager
  • SolarWinds Service Desk