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  1. IT Automation
  2. Incident Management
  3. Instant incident alerts

Notify incident management system of new support tickets

Automatically forwarding newly created support tickets into your incident management workflow ensures that urgent issues are captured and acted on without delay. This automation eliminates manual monitoring and reduces the risk of missed or overlooked tickets, ensuring consistent incident tracking and faster resolution. By streamlining ticket-to-incident handoff, teams gain real-time visibility, improve response times, and maintain organized incident records.

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