Connect Zendesk and wrker.ai to unlock the power of automation

No credit card required
Free forever for core features
14-day trial for premium features and apps

Choose a Trigger

Choose an Action

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Zendesk with wrker.ai - no code necessary. See how you can get setup in minutes.

100%

Help

1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Group" from Zendesk.

Add your action

An action happens after the trigger—such as "Ad Copy" in wrker.ai.

You’re connected!

Zapier seamlessly connects Zendesk and wrker.ai, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Group
Triggers when a new group is created.
Trigger
Polling
Try It
- View
  Required
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It

New View
Triggers when a new view is created.
Trigger
Polling
Try It
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write

- Subject
  Required
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- Ticket
  Required
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- Organization
  Required
- Name
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write
- What ad platform is this for?
  Required
- Enter your product or service name
  Required
- Describe your product and what it helps people do
  Required
- Describe your special offer
Action
Write
- Enter the title of your Article
- Enter target keywords separated by commas
- Enter any additional details you'd like to include
Action
Write
- Email text
  Required
Action
Write
- Enter the name of the product or service your marketing
  Required
- What does the product help people do?
  Required
- Enter a special offer to include in the email
- Enter a landing page to include in the email
Action
Write
- Enter the email you'd like a variant of
  Required
- Enter any additional details you'd like to include
Action
Write
- Topic
  Required
- Output Format
- Length
- Goal
- Context
- Note
- Workspace
Action
Write
- Enter something incomplete and I'll continue it
  Required
Action
Write
- Explain
  Required
Action
Write
- Enter the content to extract from
  Required
Action
Write
- What should your post be about?
  Required
- Include a special offer if you'd like
- Enter a landing page URL
Action
Write
- What can I do for you?
  Required
Action
Write
- Enter the name or description of the position
  Required
Action
Write
- Add your lead form here
  Required
Action
Write
- Page content for meta-description
  Required
Action
Write
- v
  Required
- Give us more details about what you're naming and what it does
  Required
Action
Write
- Input text
  Required
- Writer
- Relationship
- Context
- Output Format
- Length
- Language
- Goal
- Note
- Should the text be written in a personal way or formal
  Required
Action
Write
- Text
  Required
- Add the context of the reply
- Output
- Language
- Goal
- Length in words
- Persona for reply
- Note
Action
Write
- Enter the email you want subject lines for
- and or enter subject lines you'd like variants of
Action
Write
- Text
  Required
- Format
- Language
- Goal
- Length
- Focus
- Education level
- Note
Action
Write
- What should your tweet be about?
- Create Tweet in a thread format?
- Describe your special offer
- Enter a landing page URL
Action
Write
- Enter the name of your company
  Required
- Describe the problem your company solves
  Required
Action
Write
- What type of page is this?
  Required
- Enter any details you'd like to include
  Required
- Enter company name and description
  Required
Action
Write

- Tags
  Required
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It
New User
Triggers when a new user is created.
Trigger
Polling
Try It
- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Comment
  Required
- Should the comment be public?
- File
  Required
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write
- Enter the copy to produce a variant of
  Required
- Add any context for the model
  Required
Action
Write
- Enter the keywords you'd like to target
  Required
Action
Write
- What are you describing?
  Required
- Enter the name of the thing to describe
  Required
- Add any other details you'd like to include
  Required
Action
Write
- Email text
  Required
- Label
  Required
- Label
  Required
Action
Write
- Tool
  Required
- Workspace
Action
Write
- Text
  Required
- Input Description
- Context
- Output Format
- language
- Goal
- Length
- Writer
- Note
Action
Write
- Enter what you'd like to distill
  Required
Action
Write
- Main prompt
  Required
- Text
- Output Format
- Audience
- Language
- Goal
- Length
- Education level
- Are analogies allowed in the text
  Required
- Use repetition to improve explanation
  Required
- Persona
- Notes
- Should the explanation be broken down into steps
  Required
Action
Write
- What should your post be about?
  Required
- Include a special offer if you'd like
- Enter a landing page URL
Action
Write
- What can I do for you?
  Required
Action
Write
- Enter the message you'd like to reply to
  Required
- Label
  Required
- Label
Action
Write
- Enter the title of the position
  Required
- Include any requirements you have for the position
  Required
- Enter the industry for the position
  Required
- Enter the hiring company
  Required
Action
Write
- What should your post be about?
  Required
- Include a special offer if you'd like
- Enter a landing page URL
Action
Write
- Enter the name of your company
  Required
- Describe the problem your company solves
  Required
Action
Write
- Email text
  Required
Action
Write
- Enter the title of your Article
- Enter target keywords separated by commas
  Required
- Enter any additional details you'd like to include
  Required
Action
Write
- Text
  Required
Action
Write
- Enter the email you want subject lines for
- and or enter subject lines you'd like variants of
Action
Write
- What is the tagline for?
  Required
- Enter any additional details you'd like to include
  Required
- What's the name of the thing you want a tagline for?
  Required
Action
Write
- Original text
- Context
- Language
- Write in a personal tone?
  Required
- Goal
- Length
Action
Write
- Enter the name of your company
  Required
- Describe the problem your company solves
  Required
Action
Write
- Tool Name
Action
Search

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

G2 Badge - Most Implementable - Winter 2024

G2 Badge - Leader Mid-Market - Winter 2024

93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Zendesk and wrker.ai to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Zendesk on the Zapier blog

Make work flow with AI

Level up your Zendesk to wrker.ai integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

Similar apps

Help Scout

Customer Support

Freshdesk

Customer Support

HappyFox

Customer Support

About wrker.ai

wrker.ai offers a suite of ai tools designed to help businesses enrich their Zaps and automation with GPT.

HelpHelp

Related categories

Ads & Conversion

Connect Zendesk and wrker.ai to unlock the power of automation

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Connect Zendesk and wrker.ai to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Learn how to automate Zendesk on the Zapier blog

7 ways to use Zapier's Zendesk integration

Make work flow with AI

Connect Zendesk to wrker.ai on the world's largest no-code automation platform