Connect OpenPhone and WhatsApp Notifications to unlock the power of automation
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Set up your first integration
Quickly connect OpenPhone to WhatsApp Notifications with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate OpenPhone with WhatsApp Notifications - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "Call Recording Completed" from OpenPhone.
Add your action
An action happens after the trigger—such as "Send Message" in WhatsApp Notifications.
You’re connected!
Zapier seamlessly connects OpenPhone and WhatsApp Notifications, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
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Practical ways you can use OpenPhone and WhatsApp Notifications
Notify agents in WhatsApp for missed OpenPhone calls.
When an incoming call is missed on OpenPhone, Zapier will automatically send a notification to the support team in WhatsApp. This ensures no missed calls go unnoticed, and follow-ups happen quickly, improving ticket resolution time and customer satisfaction.
Customer Support Ops
Send OpenPhone SMS notifications to WhatsApp.
When a message is received on OpenPhone, Zapier will forward it to an IT support WhatsApp group. This ensures the IT team stays on top of incoming support issues that are text-based, improving response times and collaboration.
ITUpdate project leaders on WhatsApp after OpenPhone calls.
When a project-related call on OpenPhone ends, Zapier will notify project supervisors via WhatsApp. This automation keeps leaders in-the-loop quickly, ensuring they have the latest information to make decisions and allocate resources effectively.
Project ManagementLearn how to automate WhatsApp Notifications on the Zapier blog
Frequently Asked Questions about OpenPhone + WhatsApp Notifications integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with OpenPhone and WhatsApp Notifications
Can I send WhatsApp messages using OpenPhone directly?
No, our integration does not support sending WhatsApp messages using OpenPhone directly. Instead, you can set up triggers in OpenPhone to then send a notification via WhatsApp through third-party automation tools.
How do I trigger a WhatsApp notification from OpenPhone?
To trigger a WhatsApp notification from OpenPhone, you'll need to use automation tools where an event in OpenPhone, such as receiving a new message or missing a call, acts as the trigger to send the notification.
What events in OpenPhone can trigger WhatsApp notifications?
You can set up notifications for events like receiving a new text message, missing a call, or receiving a voicemail in OpenPhone and have these act as triggers for sending notifications via WhatsApp.
Do I need any special software to connect OpenPhone and WhatsApp?
Yes, third-party automation software is required to connect OpenPhone with WhatsApp. These tools allow you to set up the triggers and actions necessary for integration.
Can I receive replies from WhatsApp in OpenPhone?
No, replies sent from WhatsApp won't appear in OpenPhone. Our integration setup is intended for sending out notifications only and doesn't support two-way communication between the platforms.
Is there any delay when sending notifications from OpenPhone to WhatsApp?
There might be slight delays depending on the complexity of your automation settings, internet connectivity, and the third-party service handling the integration.
Are there limits on how many notifications I can send through this integration each day?
The limitations primarily depend on the policies of the third-party service used for setting up the integration between OpenPhone and WhatsApp. Be sure to check their terms regarding message limits.
