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Zapier makes it easy to integrate Facebook Messenger with Mattermost - no code necessary. See how you can get setup in minutes.

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Facebook Messenger
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Facebook Messenger
1. Choose trigger event
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Mattermost
2. Choose action
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1. Select the event
Setup
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Facebook Messenger
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Message Sent to Page" from Facebook Messenger.

Add your action

An action happens after the trigger—such as "Post Message" in Mattermost.

You’re connected!

Zapier seamlessly connects Facebook Messenger and Mattermost, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

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    Trigger
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    • Channel
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    • Message Text
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    • Username
    • Icon URL
    Action
    Write
    • Response_msg
    • Page
      Required
    • Recipient_id
      Required
    • Text
      Required
    Action
    Write

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Connect Facebook Messenger and Mattermost to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Facebook Messenger on the Zapier blog

Make work flow with AI

Level up your Facebook Messenger to Mattermost integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Facebook Messenger + Mattermost integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Facebook Messenger and Mattermost

How do I integrate Facebook Messenger with Mattermost?

To integrate Facebook Messenger with Mattermost, you'll need to use our platform to set up workflows that link the two applications. You'll have to create a Zap that specifies a trigger in Facebook Messenger and an action in Mattermost.

What triggers can I use for Facebook Messenger when integrating with Mattermost?

You can use triggers such as 'New Message' in Facebook Messenger, which will then prompt actions in your Mattermost channels or groups according to your specified workflow.

Are there specific actions for Mattermost when integrating with Facebook Messenger?

Yes, actions like 'Send Message', 'Create Post', or even 'Add Reaction' can be automated in Mattermost once triggered by an event in Facebook Messenger.

Do I need any coding skills to set up the integration?

No coding skills are required. Our user-friendly platform allows you to set up the integration using simple drag-and-drop tools and pre-defined templates.

Can the integration handle attachments from Facebook Messenger to Mattermost?

Yes, you can configure the integration to handle attachments like images and documents. These can be forwarded automatically from a message on Facebook Messenger to a channel or private message on Mattermost.

What happens if there's an error during message transfer between platforms?

If there's an error during message transfer, our system will notify you immediately. You can then check the detailed logs provided in your dashboard and adjust your workflows accordingly.

Is it possible to customize notifications from Facebook Messenger on Mattermost?

Absolutely, you can customize notifications for different types of messages and events from Facebook Messenger. This includes setting priorities, customizing text formats, and choosing how alerts are delivered within your Mattermost workspace.

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About Facebook Messenger
Facebook Messenger is a messaging app and platform. Users can send messages and exchange photos, videos, stickers, audio, and other files. This app on Zapier works for conversations that are sent to and from Facebook pages and does not yet support direct messages to a user.
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About Mattermost
Mattermost offers modern team communication, behind your firewall. Share messages and files across phones and PCs, with archiving and instant search.
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