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Zapier makes it easy to integrate OpenPhone with ChatGPT (OpenAI) - no code necessary. See how you can get setup in minutes.

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OpenPhone
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OpenPhone
1. Choose trigger event
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ChatGPT (OpenAI)
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ChatGPT (OpenAI)
2. Choose action
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1. Select the event
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Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Call Recording Completed" from OpenPhone.

Add your action

An action happens after the trigger—such as "Analyze Images" in ChatGPT (OpenAI).

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Zapier seamlessly connects OpenPhone and ChatGPT (OpenAI), automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Select Phone Numbers
      Required
    Trigger
    Instant
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    • Phone Numbers
      Required
    Trigger
    Instant
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    • Select Phone Numbers
      Required
    Trigger
    Instant
    Try It
    • From
      Required
    • To
      Required
    • Message
      Required
    • Mark conversation as done
    Action
    Write
    • Select Phone Numbers
      Required
    Trigger
    Instant
    Try It
    • Phone Numbers
      Required
    Trigger
    Instant
    Try It
    • ID
    • First Name
    • Last Name
    • Company
    • Job Title
    • Phone Numbers
    • Email Addresses
    • Share With
    Action
    Write
    • Message
    • Images
      Required
    • Max Tokens
    Action
    Write

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Practical ways you can use OpenPhone and ChatGPT (OpenAI)

Summarize customer support calls

When a call recording is completed in OpenPhone, Zapier will automatically send the transcription to ChatGPT for summarizing the key points of discussion. This creates a concise summary that can be shared with stakeholders or saved in a CRM, saving time on manual reviews and improving clarity in communication records.

Business Owner
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Create a summary of candidate feedback

When a call recording with a job candidate is completed in OpenPhone, Zapier can send the transcription to ChatGPT for summarizing feedback highlights. This ensures concise and consistent candidate assessments without time-consuming manual write-ups.

HR & Recruiting Ops
Analyze the sentiment of customer messages

When an incoming customer message is received in OpenPhone, Trigger Zapier to send the text to ChatGPT for detailed sentiment analysis. This automation allows the marketing team to proactively adjust messaging strategies based on positive, neutral, or negative sentiment scores.

Marketing & Marketing Ops

Learn how to automate ChatGPT (OpenAI) on the Zapier blog

Make work flow with AI

Level up your OpenPhone to ChatGPT (OpenAI) integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about OpenPhone + ChatGPT (OpenAI) integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with OpenPhone and ChatGPT (OpenAI)

How does the integration between OpenPhone and ChatGPT work?

Our integration allows you to connect OpenPhone with ChatGPT using automation platforms like Zapier. Through this connection, you can set triggers such as receiving a new message on OpenPhone, and automate responses or actions like generating a draft reply using ChatGPT.

What triggers can I use with the OpenPhone-ChatGPT integration?

You can use triggers like 'New Message Received' on OpenPhone. When this event occurs, it can prompt actions within ChatGPT, allowing for automated responses or data processing.

Can I set up automated responses in ChatGPT when I receive a call on OpenPhone?

Yes, by setting the trigger 'New Phone Call' in OpenPhone, our system can automatically prompt ChatGPT to generate responses or follow-up messages without manual intervention.

Is it possible to analyze text messages from OpenPhone using ChatGPT?

Absolutely! By triggering an automation when a new text message is received in OpenPhone, ChatGPT can analyze the content of the message and provide insights or suggested responses.

How do actions work within this integration?

Actions occur after a trigger is activated. For instance, once OpenPhone detects a new call or message, an action like generating a draft reply or summarizing conversation intent is executed using ChatGPT.

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About OpenPhone
OpenPhone is a new phone for business. It comes with powerful calling, messaging, and a lightweight CRM.
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About ChatGPT (OpenAI)
ChatGPT is an AI tool built by OpenAI that enables conversational automation.
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