Customer Sentiment Analysis

Automatically analyze customer sentiment from Zendesk tickets, categorize the feedback, and compile it into a Google Doc.

Gain valuable insights from customer feedback with this automated template that categorizes and organizes Zendesk tickets by sentiment. By compiling feedback into a clear Google Doc, you can easily identify trends and improve customer satisfaction. It saves time and provides a comprehensive overview of customer sentiment for informed decision-making.

This template uses an automated agent to assess customer sentiment from your Zendesk tickets. When you request an analysis, the agent:

1. Retrieves the most recent customer tickets from Zendesk.

2. Categorizes the feedback based on common sentiments.

3. Compiles the categorized feedback into a structured Google Doc for easy review.

This process helps you quickly understand customer feedback trends and sentiments.