Customer Call Summary and PRD Generator

This agent summarizes customer calls and generates PRD documents for feature requests.

Streamline your post-call process with this automated template. It efficiently extracts key insights and pain points from customer calls, creating PRD documents for any feature requests, saving you time and ensuring important feedback is documented.

This template automates the process of summarizing customer calls and generating PRD documents. When a call ends, the assistant:

1. Retrieves the call summary.

2. Extracts pain points, feature requests, and key insights from the call.

3. If there are feature requests, it creates a new PRD document using the PRD Document Generator.

4. Sends a link to the generated document via Slack.

This process helps you capture valuable customer feedback and manage feature requests efficiently.