Laurie Rauch

The trick to getting your support ticket answered in just one message

It's such a frustrating moment. You've hit a problem with an app you use, and you have to write in to… the support team. You feel that sense of dread—you're thinking of all the emails it's going to take to get things fixed, and you need this working now.

How to automatically send yourself a list of the next day's meetings

I can be a bit forgetful, so when I joined Zapier, I started automating reminders to keep me on schedule and on top of my to-do list.

How to create a 'You're Awesome' bot

Some days you need just a little boost to your self esteem, something to tell you just how good you are. And I've noticed that, even with bribes of chocolate, my coworkers just aren't stepping up with that, so I made a bot that will do it for me.