Conecte monday.com y Zendesk para desbloquear el poder de la automatización
- No se requiere tarjeta de crédito
- Free para siempre para las funciones principales
- Prueba de 14días para funciones y aplicaciones premium
Configura tu primera integración
Conecte rápidamente monday.com a Zendesk con una plantilla Zapier.
Nuestra plantilla más popular
Cómo funciona Zapier
Zapier facilita la integración de monday.com con Zendesk - sin código. Vea cómo puede realizar la configuración en minutos.
Elija un trigger
Un trigger es el evento que inicia tu Zap, como un "Cualquier valor de columna cambió en el tablero" de monday.com.
Añade tu acción
Una acción ocurre después del trigger, como "Eliminar usuario" en Zendesk.
¡Estás conectado!
Zapier se conecta sin problemas monday.com y Zendesk, automatizando su flujo de trabajo.
Desencadenantes y acciones compatibles
Zapier te ayuda a crear flujos de trabajo que conectan tus aplicaciones para automatizar tareas repetitivas. Un trigger es un evento que inicia un flujo de trabajo, y una acción es un evento que realiza un Zap.
- Identificación de la placaRequerido
PruébaloDesencadenarInstante- Identificación de la placaRequerido
- Nombres de grupos para trigger
PruébaloDesencadenarInstante- Identificación de la placaRequerido
PruébaloDesencadenarInstante- Identificación de la placaRequerido
- ID de columnaRequerido
PruébaloDesencadenarInstante
- Item_created_in_board_copy
- Identificación de la placaRequerido
PruébaloDesencadenarInstante- Nueva Junta Directiva
Se dispara cuando se crea un nuevo tablero.
PruébaloDesencadenarSondear - Identificación de la placaRequerido
- ID de columnasRequerido
PruébaloDesencadenarInstante- Identificación de la placaRequerido
- ID de columnaRequerido
PruébaloDesencadenarInstante
Zapier es la plataforma de automatización elegida por el 87% de las empresas de Forbes Cloud 100 en 2023
93%
Clientes que dicen que usar Zapier los ha ayudado a mejorar en su trabajo
25m
Los clientes han creado más de 25 millones de Zaps en la plataforma
6 minutos
El usuario promedio tarda menos de 6 minutos en configurar un Zap
Formas prácticas de utilizar monday.com y Zendesk
Track ticket updates in a project management board.
With this automation, whenever a Zendesk ticket is updated, a corresponding update is created in a specific monday.com board. This makes it easy for customer support teams to stay aligned and track the progress of high-priority tickets without manual entries.
Operaciones de atención al cliente
Sync newly created tickets to a project management board.
When a new ticket is created in Zendesk, Zapier can automatically create a corresponding item in a monday.com board. This ensures IT teams have clear visibility of all incoming tasks and can manage priorities effectively, improving team efficiency and response times.
ITAdd new project requests from customer support.
Whenever a new ticket is marked with a certain tag in Zendesk, Zapier creates a new item in a monday.com board. This workflow ensures project managers are immediately aware of new requests, avoiding any delay in addressing customer-driven project needs.
Gestión de proyectosAprenda a automatizar monday.com en el blog de Zapier
Aprenda a automatizar Zendesk en el blog de Zapier
Frequently Asked Questions about monday.com + Zendesk integrations
¿Eres nuevo en la automatización con Zapier? No estás solo. Aquí encontrará algunas respuestas a preguntas comunes sobre cómo funciona Zapier con monday.com y Zendesk
How can I initiate an integration between monday.com and Zendesk using your platform?
To initiate an integration between monday.com and Zendesk, you need to use our platform's interface to set up a trigger from one of the apps. Commonly, users start with a trigger like 'New Ticket in Zendesk' and follow with actions such as 'Create Item in monday.com'. Once you set the desired triggers, you can choose corresponding actions that will automate your workflow.
What triggers from Zendesk are available for integration with monday.com?
When integrating with monday.com, Zendesk provides various triggers such as 'New Ticket', 'Updated Ticket', or 'New Comment'. By setting these triggers, you can automate actions within monday.com like creating new items or updating existing boards.
Can I create a new board in monday.com based on a certain activity in Zendesk?
Yes, you can create a new board in monday.com whenever there's specific activity detected in Zendesk. For example, a trigger event like 'New Organization' or 'Resolved Ticket' in Zendesk can prompt an action to create a new board on monday.com through our platform.
Is it possible to update existing entries in monday.com when there are changes in Zendesk tickets?
Absolutely! You can configure the integration so that any updates made to tickets within Zendesk trigger the action of updating specific items within your existing boards on monday.com. This ensures real-time updates and consistent information flow between platforms.
What types of information can be carried over from a ticket in Zendesk to an item in monday.com?
When transferring data from a Zendesk ticket to an item on monday.com, details such as ticket subject, description, status changes, comments, and attachments can be mapped accordingly using our integration capabilities. The mapping process allows full customization based on your needs.
Are there any limitations I should be aware of when using your platform for this integration?
While our platform offers robust tools for integrating applications like Monday.com and Zendesk, some limitations exist around API call limits set by each service. Additionally, certain data fields might require custom handling during transfer due to formatting differences.
How often does the integration between Monday.com and Zendesk sync data?
The frequency of data syncing depends on how you've configured your workflow within our platform. You could set instant sync upon triggering events (for real-time updates), or batch synchronization at regular intervals for less immediate needs.
