Conecte Shopify y Zendesk para desbloquear el poder de la automatización
- No se requiere tarjeta de crédito
- Free para siempre para las funciones principales
- Prueba de 14días para funciones y aplicaciones premium
Configura tu primera integración
Conecte rápidamente Shopify a Zendesk con una plantilla Zapier.
Nuestra plantilla más popular
Cómo funciona Zapier
Zapier facilita la integración de Shopify con Zendesk - sin código. Vea cómo puede realizar la configuración en minutos.
Elija un trigger
Un trigger es el evento que inicia tu Zap, como un "Nuevo Blog" de Shopify.
Añade tu acción
Una acción ocurre después del trigger, como "Eliminar usuario" en Zendesk.
¡Estás conectado!
Zapier se conecta sin problemas Shopify y Zendesk, automatizando su flujo de trabajo.
Desencadenantes y acciones compatibles
Zapier te ayuda a crear flujos de trabajo que conectan tus aplicaciones para automatizar tareas repetitivas. Un trigger es un evento que inicia un flujo de trabajo, y una acción es un evento que realiza un Zap.
- Nuevo blog
Se dispara cuando se agrega un nuevo blog a su tienda Shopify.
PruébaloDesencadenarSondear - Nivel de riesgo
PruébaloDesencadenarSondear- Nuevo pedido cancelado
Se dispara cada vez que se cancela un pedido (con soporte para artículos de línea).
PruébaloDesencadenarInstante - Nuevo cliente
Se dispara cuando se agrega un nuevo cliente a su cuenta de Shopify.
PruébaloDesencadenarInstante
- BlogRequerido
- Estado de la entrada del blog
PruébaloDesencadenarSondear- Abandoned cart age (hours)Requerido
PruébaloDesencadenarSondear- Nueva empresa
Se trigger cuando se crea una nueva empresa.
PruébaloDesencadenarInstante - Nuevo proyecto de orden
Triggers when a new draft order is created.
PruébaloDesencadenarInstante
Zapier es la plataforma de automatización elegida por el 87% de las empresas de Forbes Cloud 100 en 2023
93%
Clientes que dicen que usar Zapier los ha ayudado a mejorar en su trabajo
25m
Los clientes han creado más de 25 millones de Zaps en la plataforma
6 minutos
El usuario promedio tarda menos de 6 minutos en configurar un Zap
Formas prácticas de utilizar Shopify y Zendesk
Sync Shopify paid orders to Zendesk as tickets
Track order-specific customer issues more effectively. When a new paid order is added to Shopify, Zapier creates a ticket in Zendesk. This ensures business owners or their teams can handle order-related problems more efficiently, keeping support and sales synced.
Propietario de un negocioCreate Zendesk tickets for Shopify refunds
Turn refunds into actionable support tasks. When a refund occurs in Shopify, Zapier creates a new Zendesk ticket so support teams can proactively follow up with customers, improving resolution times and satisfaction rates.
Operaciones de atención al cliente
Log Shopify product updates in Zendesk
Ensure IT teams stay informed about product catalog changes. When a product is updated in Shopify, Zapier automatically logs it as a comment in a Zendesk ticket, providing centralized visibility and supporting system integration efforts.
ITAprenda a automatizar Shopify en el blog de Zapier
Aprenda a automatizar Zendesk en el blog de Zapier
Frequently Asked Questions about Shopify + Zendesk integrations
¿Eres nuevo en la automatización con Zapier? No estás solo. Aquí encontrará algunas respuestas a preguntas comunes sobre cómo funciona Zapier con Shopify y Zendesk
¿Cómo integro Shopify con Zendesk?
To integrate Shopify with Zendesk, you need to utilize our integration platform that supports connecting these two services. You'll set up triggers in Shopify, such as 'New Order' or 'Order Updated', and map them to actions in Zendesk, like 'Create Ticket' or 'Update Ticket'. This streamlined connection allows for effective management of customer inquiries related to their orders.
What are triggers in the Shopify and Zendesk integration?
Triggers are specific events in Shopify that initiate automated workflows towards Zendesk. For example, when a new order is placed in Shopify, it can trigger the creation of a related customer support ticket in Zendesk. These events ensure timely customer support responses.
Can I customize actions between Shopify and Zendesk?
Yes, actions between Shopify and Zendesk can be customized according to your business needs. You can decide what happens in Zendesk when certain triggers occur in Shopify, such as automatically sending a response email from your support team each time an order is shipped.
Is it possible to update an existing ticket when an order is updated on Shopify?
Absolutely. When an order is updated on Shopify, you can configure the system to update the corresponding ticket within Zendesk. This is handled through customized triggers that recognize updates as important actions needing attention in your support system.
Do I need coding experience to set up the integration between Shopify and Zendesk?
No coding experience is necessary to set up the integration between Shopify and Zendesk. Our interface provides a user-friendly way to establish connections using drag-and-drop features for setting triggers and actions without needing any programming knowledge.
How do I ensure data privacy when integrating Shopify with Zendesk?
We prioritize data security and privacy by complying with relevant regulations such as GDPR and CCPA during our integrations. You can leverage built-in features like data encryption and access controls within both platforms throughout the process.
What should I do if my integration between Shopify and Zendesk stops working?
If your integration stops working, first check both platforms for any recent changes or updates that could affect connections. We also offer robust troubleshooting resources within our help center or direct assistance through our technical support team who can guide you effectively.
