Conecte Google Calendar y Zendesk para desbloquear el poder de la automatización
- No se requiere tarjeta de crédito
- Free para siempre para las funciones principales
- Prueba de 14días para funciones y aplicaciones premium
Configura tu primera integración
Conecte rápidamente Google Calendar a Zendesk con una plantilla Zapier.
Nuestra plantilla más popular
Cómo funciona Zapier
Zapier facilita la integración de Google Calendar con Zendesk - sin código. Vea cómo puede realizar la configuración en minutos.
Elija un trigger
Un trigger es el evento que inicia tu Zap, como un "Nuevo calendario" de Google Calendar.
Añade tu acción
Una acción ocurre después del trigger, como "Eliminar usuario" en Zendesk.
¡Estás conectado!
Zapier se conecta sin problemas Google Calendar y Zendesk, automatizando su flujo de trabajo.
Desencadenantes y acciones compatibles
Zapier te ayuda a crear flujos de trabajo que conectan tus aplicaciones para automatizar tareas repetitivas. Un trigger es un evento que inicia un flujo de trabajo, y una acción es un evento que realiza un Zap.
- Nuevo calendario
Se dispara cuando se crea un calendario.
PruébaloDesencadenarSondear - CalendarioRequerido
- Search_term
PruébaloDesencadenarSondear- CalendarioRequerido
- Expandir eventos recurrentes
PruébaloDesencadenarInstante- CalendarioRequerido
- Search_termRequerido
PruébaloDesencadenarSondear
- CalendarioRequerido
PruébaloDesencadenarSondear- CalendarioRequerido
- Tiempo antes
- Tiempo anterior (Unidad)
- Search_term
PruébaloDesencadenarSondear- CalendarioRequerido
PruébaloDesencadenarInstante- CalendarioRequerido
- EventoRequerido
- Asistente/sRequerido
AcciónEscribir
Zapier es la plataforma de automatización elegida por el 87% de las empresas de Forbes Cloud 100 en 2023
93%
Clientes que dicen que usar Zapier los ha ayudado a mejorar en su trabajo
25m
Los clientes han creado más de 25 millones de Zaps en la plataforma
6 minutos
El usuario promedio tarda menos de 6 minutos en configurar un Zap
Formas prácticas de utilizar Google Calendar y Zendesk
Add business events from Google Calendar to Zendesk
Stay in control of business operations. When a new meeting or event is added to your Google Calendar, Zapier can create a related Zendesk ticket to track any action items or follow-ups, ensuring nothing is missed.
Propietario de un negocioAssign Zendesk tickets to agents using Google Calendar
Avoid scheduling conflicts for support teams. When a new event is added to Google Calendar within specific working hours, Zapier can assign corresponding Zendesk tickets to agents already scheduled during that time.
Operaciones de atención al cliente
Sync Zendesk tickets with Google Calendar events
Ensure no emergencies or critical requests are overlooked. When a high-priority Zendesk ticket is created, Zapier can automatically add it as an event in your Google Calendar to help IT teams tackle urgent issues promptly.
ITAprenda a automatizar Google Calendar en el blog de Zapier
Aprenda a automatizar Zendesk en el blog de Zapier
Frequently Asked Questions about Google Calendar + Zendesk integrations
¿Eres nuevo en la automatización con Zapier? No estás solo. Aquí encontrará algunas respuestas a preguntas comunes sobre cómo funciona Zapier con Google Calendar y Zendesk
How can I set up Google Calendar to create events from Zendesk tickets?
To set up Google Calendar to create events from Zendesk tickets, you'll need to configure a trigger in Zendesk that recognizes a specific event, such as ticket creation or status change. In our platform, this trigger can then activate an action that sends the relevant ticket details to Google Calendar, creating an event with the required information such as subject, description, and due date.
Can I use my existing calendar with Zendesk triggers without creating new calendars?
Yes, you can use your existing Google Calendar with Zendesk triggers. When setting up the integration through our platform, you just need to select your existing calendar as the destination for new events. This way, whenever a specified trigger in Zendesk is activated, it automatically adds an event to your chosen Google Calendar.
What kind of triggers in Zendesk can be used with this integration?
We support a variety of triggers within Zendesk for integration with Google Calendar. Common options include ticket creation, status updates, priority changes, or custom field updates. These triggers allow for flexible automation workflows that seamlessly update your calendar based on specific support activities.
Can I customize the event details created in Google Calendar from Zendesk?
Absolutely! Our integration allows full customization of the details sent from a Zendesk ticket to a Google Calendar event. You can define which elements of the ticket—such as title, description, requester info—are included in the calendar entry and map custom fields as needed.
Is it possible to update or delete Google Calendar events through this integration when changes occur in Zendesk?
Yes, our integration supports updating or deleting events in Google Calendar when corresponding changes happen in Zendesk tickets. This requires setting up additional actions linked to specific triggers like reopening or resolution of tickets.
How do I handle multiple calendars when integrating with Zendesk?
Handling multiple calendars is straightforward with our integration tools. You simply select which calendar you want each specific type of trigger action to route its event data into. Different departments or teams could thus maintain segregated schedules by using distinct calendars.
Are there any limitations on syncing data between Zendesk and Google Calendar?
While most features work seamlessly through our platform's integration capabilities between Zendesk and Google Calendar, there are general API limitations such as request throttling by either service provider which might affect real-time updates if limits are exceeded repeatedly.
