Conecte Google Business Profile y Salesforce para desbloquear el poder de la automatización
- No se requiere tarjeta de crédito
- Free para siempre para las funciones principales
- Prueba de 14días para funciones y aplicaciones premium
Configura tu primera integración
Conecte rápidamente Google Business Profile a Salesforce con una plantilla Zapier.
Nuestra plantilla más popular
Cómo funciona Zapier
Zapier facilita la integración de Google Business Profile con Salesforce - sin código. Vea cómo puede realizar la configuración en minutos.
Elija un trigger
Un trigger es el evento que inicia tu Zap, como una "Nueva revisión" del perfil comercial de Google.
Añade tu acción
Una acción ocurre después del trigger, como "Agregar contacto a la campaña" en Salesforce.
¡Estás conectado!
Zapier se conecta sin problemas Google Business Profile y Salesforce, automatizando su flujo de trabajo.
Desencadenantes y acciones compatibles
Zapier te ayuda a crear flujos de trabajo que conectan tus aplicaciones para automatizar tareas repetitivas. Un trigger es un evento que inicia un flujo de trabajo, y una acción es un evento que realiza un Zap.
- Cuenta
- UbicaciónRequerido
PruébaloDesencadenarInstante- Review_nameRequerido
- Su respuestaRequerido
AcciónEscribir- Nuevo archivo adjunto de caso
Se dispara cuando se agrega un nuevo archivo adjunto a un caso.
PruébaloDesencadenarSondear - Objeto de HistoriaRequerido
PruébaloDesencadenarSondear
- UbicaciónRequerido
- ResumenRequerido
- Tipo de temaRequerido
AcciónEscribir- Detenerse en caso de errorRequerido
- Método HTTPRequerido
- URLRequerido
- Parámetros de la cadena de consulta
- Encabezados de solicitud adicionales
- Cuerpo
AcciónEscribir- Nuevo contacto
Se activa cuando se crea un nuevo contacto.
PruébaloDesencadenarSondear - Objeto de SalesforceRequerido
- Registro (opcional)
PruébaloDesencadenarSondear
Zapier es la plataforma de automatización elegida por el 87% de las empresas de Forbes Cloud 100 en 2023
93%
Clientes que dicen que usar Zapier los ha ayudado a mejorar en su trabajo
25m
Los clientes han creado más de 25 millones de Zaps en la plataforma
6 minutos
El usuario promedio tarda menos de 6 minutos en configurar un Zap
Formas prácticas de utilizar Google Business Profile y Salesforce
Keep track of reviews for new business leads
Stay on top of customer feedback and quickly act on insights. When a new review is added to a Google Business Profile location, Zapier will automatically create a new lead in Salesforce, ensuring no valuable customer or opportunity is overlooked. This simplifies tracking and boosts response rate.
Propietario de un negocio
Sync review insights for platform stability
Ensure stable integration flows by monitoring new Google Business Profile reviews and translating them into Salesforce activity updates. Zapier allows IT teams to automate redundant syncing tasks efficiently, reducing manual errors and enhancing data alignment between platforms.
ITPublish posts to engage new leads and reviews
Maintain a compelling online presence without the manual publishing. When a new lead is generated in Salesforce, Zapier will automatically create a post on the Google Business Profile page, keeping your audience engaged and informed. This ensures consistent branding and saves valuable time for your marketing team.
Marketing y operaciones de marketingAprenda a automatizar Google Business Profile en el blog de Zapier
Aprenda a automatizar Salesforce en el blog de Zapier
Frequently Asked Questions about Google Business Profile + Salesforce integrations
¿Eres nuevo en la automatización con Zapier? No estás solo. Aquí encontrará algunas respuestas a preguntas comunes sobre cómo funciona Zapier con Google Business Profile y Salesforce
How do I set up integration between Google Business Profile and Salesforce?
To set up the integration, you'll need access to both your Google Business Profile and Salesforce accounts. Start by creating a Zap that triggers when there is an update in your Google Business Profile, such as a new review or a change in business information. Connect this trigger to an action in Salesforce, like updating a contact or creating a lead, depending on your needs.
What are some common triggers available for Google Business Profile?
Common triggers for Google Business Profile include receiving new reviews, changes in business hours, updates to business information, and receiving new customer messages. These triggers can be used to automate actions in Salesforce.
Can I create Salesforce records from Google Business Profile interactions?
Yes, you can create records in Salesforce based on interactions from Google Business Profile. For example, when you receive a new customer message or review via your Google Business Profile, you can set up an action to create a contact or lead record in Salesforce.
What actions can be performed in Salesforce using this integration?
With the integration, you can perform several actions in Salesforce such as creating or updating contacts and leads, posting on Chatter about new reviews received on your Google Business Profile, and logging activities based on specific conditions triggered from customer interactions.
Is it possible to update business hours automatically in both systems?
While direct two-way synchronization of business hours isn't supported automatically, you can establish an automated process where updates made to business hours in your Google Business Profile trigger notifications or reminders within Salesforce for manual updating.
How do I manage negative reviews through the integration?
By setting up a Zap that triggers upon receiving a negative review on your Google Business Profile (e.g., based on star rating), you can automate tasks such as alerting team members within Salesforce via Chatter or creating follow-up tasks to address the feedback efficiently.
Can incoming customer messages be tracked and responded to via Salesforce?
Yes, incoming customer messages from your Google Business Profile can be captured into Salesforce. You might trigger the creation of tasks or cases for each message received so that they are systematically tracked and employees are prompted for timely responses through their usual workflows.
