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How Zapier works
Zapier makes it easy to integrate Facebook Pages with Reply - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Comment" from Facebook Pages.
Add your action
An action happens after the trigger—such as "Create\Update Person and Push to Campaign" in Reply.
You’re connected!
Zapier seamlessly connects Facebook Pages and Reply, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- PageRequired
- Post
Try ItTriggerInstant- PageRequired
Try ItTriggerPolling- PageRequired
Try ItTriggerPolling- PageRequired
- PhotoRequired
- Description
ActionWrite
- Info
- PageRequired
Try ItTriggerPolling- PageRequired
Try ItTriggerPolling- PageRequired
- PhotoRequired
ActionWrite- PageRequired
- PostRequired
- MetricsRequired
ActionWrite
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Learn how to automate Facebook Pages on the Zapier blog
Frequently Asked Questions about Facebook Pages + Reply integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Facebook Pages and Reply
How do I connect my Facebook Page to Reply?
You can connect your Facebook Page to Reply by navigating to the integrations section in your Reply dashboard. From there, select the option to add a new integration and choose Facebook Pages. Follow the prompts to authenticate with your Facebook account and grant the necessary permissions.
What triggers are available when integrating Facebook Pages with Reply?
When integrating Facebook Pages with Reply, you can set up triggers for various actions such as new comments on posts, new messages received, and changes in page insights. These triggers will allow automated responses or actions within Reply to occur based on specific activities on your Facebook Page.
Can I send automatic replies to comments made on my Facebook posts using this integration?
Yes, through our integration, you can set up automatic replies to comments made on your Facebook posts. This is managed by creating a trigger for new comments and specifying an action within Reply for automatic responses.
Is it possible to handle direct messages from customers via this integration?
Absolutely! Our integration allows you to handle direct messages from customers by setting a trigger for when a new message is received on your Facebook Page. You can then define actions like sending an instant reply or directing the conversation into a specific queue within Reply.
Are there any limitations regarding what data can be pulled from my Facebook Page into Reply?
There might be certain limitations based on privacy settings and permissions granted during setup. For instance, personal data of users who interact with your page may be restricted in accordance with Facebook's data protection policies.
How often does data sync between my Facebook Page and Reply?
Data sync between your Facebook Page and Reply typically occurs in real-time thanks to event-driven triggers. This means you'll see updates as soon as activities happen, keeping your response management up-to-date.
What should I do if I'm having trouble authenticating my Facebook account when setting up the integration?
If you're experiencing authentication issues while setting up the integration, we recommend checking that you're logged into the correct Facebook account with admin access rights. Also, ensure that any pop-up blockers are disabled during the authentication process.