Calendly + Zendesk
Create tickets in Zendesk when invitees cancel in Calendly
Manage your customer support effectively with this seamless workflow. When an invitee cancels an appointment in Calendly, it will initiate a prompt to create a ticket in Zendesk. This automation ensures that every cancellation does not slip through the cracks, enabling your support team to handle any potential issues more efficiently.
Manage your customer support effectively with this seamless workflow. When an invitee cancels an appointment in Calendly, it will initiate a prompt to create a ticket in Zendesk. This automation ensures that every cancellation does not slip through the cracks, enabling your support team to handle any potential issues more efficiently.
- When this happens...Invitee Canceled
Triggers when an invitee cancels a scheduled event.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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Event Canceled
Triggers when an event is canceled.
Try ItFree Plan Copy
Webhook subscription scopeRequired
Event Type
Try ItRouting Form
Try ItEvent NameRequired
Host UserRequired
Co-hosts
Duration (in minutes)Required
Time Zone
Start DateRequired
End DateRequired
Location Kind
Location
Additional Location Info
Free Plan Copy
Webhook subscription scopeRequired
Try ItFree Plan Copy
Webhook subscription scopeRequired
Try ItEvent UUIDRequired
Reason
Event TypeRequired
Start TimeRequired
Invitee EmailRequired
Invitee Full Name
Invitee First Name
Invitee Last Name
Invitee TimezoneRequired
Location Type
Text Reminder Phone Number
Event Guests
Questions
Answers
Enable Invitee Tracking
