Articles that mention "Jira Service Management"

Zendesk vs. Jira Service Management: Which is best? [2025]

This Zendesk vs. Jira comparison helps you pick the best for your CX or IT team's workflows.

The 7 best Zendesk alternatives in 2025

Zendesk is a reliable and feature-rich help desk tool. But it's not the only support option. Here's a list of the best Zendesk alternatives.

How Rebrandly scaled support with AI—cutting tickets by 50% and resolving 16,000 conversations (so far)

Rebrandly scaled its customer support with AI and automation, cutting tickets by 50% and resolving over 16,000 conversations without expanding their team.

The 6 best Jira alternatives in 2025

Depending on the use case (and budget), there are a number of Jira alternatives for you to consider. 

Jira vs. ServiceNow: Which is best?

We compare Jira vs. ServiceNow to see which ITSM product has the best features, utility, and price point so you can pick the software that suits your needs.

Create a lead management table powered by AI

Use Zapier Tables and Interfaces to create a lead management table that's powered with AI and automation.

4 ways to automate Jira Service Management

IT and service teams spend a lot of time putting out fires. It's time to automate some of the work that's on their plate.