Connect New Relic and Zendesk to unlock the power of automation
- No credit card required
- Free forever for core features
- 14-day trial for premium features and apps
How Zapier works
Zapier makes it easy to integrate New Relic with Zendesk - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Alert or Deployment" from New Relic.
Add your action
An action happens after the trigger—such as "Delete User" in Zendesk.
You’re connected!
Zapier seamlessly connects New Relic and Zendesk, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Alert or Deployment
Trigger when we get an webhook for alert or deployment.
Try ItTriggerInstant - New Group
Triggers when a new group is created.
Try ItTriggerPolling - ViewRequired
Try ItTriggerPolling
- Application NameRequired
- UserRequired
- Description
- Revision
- Changelog
ActionWrite- TagsRequired
Try ItTriggerPolling- Organization
Try ItTriggerPolling- New Organization
Triggers when a new organization is created.
Try ItTriggerPolling
Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023
93%
Customers who say using Zapier has made them better at their job
25m
Customers have created over 25 million Zaps on the platform
6 mins
The average user takes less than 6 minutes to set up a Zap
Connect New Relic and Zendesk to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
Create more impactful campaigns with automation
Provide world-class support with a little help from automation
Automate your way to actionable, up-to-date data
Resolve incidents faster with automation
Learn how to automate Zendesk on the Zapier blog
Frequently Asked Questions about New Relic + Zendesk integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with New Relic and Zendesk
How do I integrate New Relic with Zendesk?
You can integrate New Relic with Zendesk using our platform to create a seamless workflow. This involves setting up a Zap where changes in New Relic like alerts or incidents can trigger actions in Zendesk, such as creating a ticket or updating an existing one.
What types of triggers from New Relic can be used in the integration with Zendesk?
In our integration, you can utilize triggers from New Relic such as when a new alert is created, an incident is acknowledged, or a deployment occurs. These triggers allow you to automate actions in Zendesk to manage your customer service workflows efficiently.
Can I customize what happens in Zendesk once it's triggered by an event in New Relic?
Yes, our integration lets you customize actions within Zendesk based on specific triggers from New Relic. You can set it up so that alerts result in new tickets being created, incidents updating existing tickets, or even sending notifications to specific teams.
Do I need any coding skills to set up the integration between New Relic and Zendesk?
No coding skills are required to set up the integration through our platform. We provide intuitive interfaces and pre-built templates that make it easy for users to configure their desired workflows without any programming knowledge.
What should I do if the integration between New Relic and Zendesk stops working?
If the integration encounters issues, first ensure your account permissions for both applications are intact and reconnect them if necessary. Also check if there have been any recent changes to API settings on either platform that could affect operations.
Are there any limitations on the number of triggers or actions I can set up between New Relic and Zendesk?
There may be limitations depending on your specific plan with us; however, generally speaking, you can create multiple Zaps for different scenarios between New Relic and Zendesk according to your operational needs.
How do we handle data privacy when integrating New Relic with Zendesk through your platform?
We are committed to ensuring data privacy by using secure authentication methods and adhering strictly to GDPR compliance standards. The data shared is only what's necessary for executing specified triggers and actions securely.
