How to connect Microsoft Teams + Zendesk + SMS by Zapier
Zapier lets you send info between Microsoft Teams, Zendesk, and SMS by Zapier automatically—no code required.
Do even more with Microsoft Teams + Zendesk + SMS by Zapier
With Zapier, you can do more than just connect your apps - you can automate entire processes from beginning to end! Check out the following list of triggers and actions you can use with Microsoft Teams, Zendesk, and SMS by Zapier. And don’t forget that you can add more apps and actions to create complex workflows.
Specify the chat to trigger for new messages.
Exclude messages by you?
true, new messages by you will be excluded. Select
falseto trigger on any new messages - including those by you.
- Try ItTriggerScheduled
Mentions of this member will trigger the zap. Make sure to specify a value for a member and/or a highlight word. Specifying both a member and a highlight word means that both the member and word need to be included in a message to trigger the zap.
Mentions of this word will trigger the zap. Case insensitive. Make sure to specify a value for a highlight word and/or a member. Specifying both a member and a highlight word means that both the member and word need to be included in a message to trigger the zap.
Triggers when a new chat is created.Try ItTriggerScheduled
Message Text Format
To mention team members, put their display name, email, or userID between “at” tags. For example, you could use <at>Jane Doe</at>, <at>email@example.com</at>, or <at>jane-doe-user-id</at> to mention a team member "Jane Doe".
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How Microsoft Teams + Zendesk + SMS by Zapier Integrations Work
- Step 1: Authenticate Microsoft Teams, Zendesk, and SMS by Zapier.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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