Microsoft Outlook + SolarWinds Service Desk integrations
Create incidents in SolarWinds Service Desk for new emails matching search in Microsoft Outlook
With this workflow, you can streamline your Service Desk management effortlessly. As soon as a new email fitting your chosen criteria arrives in your Microsoft Outlook, a fresh incident gets created immediately in your SolarWinds Service Desk. This allows for a more organized approach to troubleshooting and incident handling, improving service levels and reducing response times.
- When this happens...New Email Matching SearchTriggers when a new e-mail is received in your inbox that matches a search.
- automatically do this!Create IncidentAdd a new incident to your service desk.
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More things you can do with Microsoft Outlook and SolarWinds Service Desk
Discover other triggers and actions you can use with Microsoft Outlook and SolarWinds Service Desk
- Calendar
- Time BeforeRequired
- Time Before (Unit)Required
Try ItTriggerPolling- Shared Inbox
- Parent Folder
- Child Folder
Try ItTriggerPolling- Contact Folder
Try ItTriggerPolling- Parent Folder
- Child Folder
- Search termsRequired
- Note
Try ItTriggerPolling
- Cancelled Calendar Event
Triggers when an event is cancelled.
Try ItTriggerInstant - Calendar
Try ItTriggerPolling- Parent Folder
- Child Folder
Try ItTriggerPolling
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