Microsoft Outlook + SolarWinds Service Desk
Create incidents in SolarWinds Service Desk for new emails matching search in Microsoft Outlook
With this workflow, you can streamline your Service Desk management effortlessly. As soon as a new email fitting your chosen criteria arrives in your Microsoft Outlook, a fresh incident gets created immediately in your SolarWinds Service Desk. This allows for a more organized approach to troubleshooting and incident handling, improving service levels and reducing response times.
With this workflow, you can streamline your Service Desk management effortlessly. As soon as a new email fitting your chosen criteria arrives in your Microsoft Outlook, a fresh incident gets created immediately in your SolarWinds Service Desk. This allows for a more organized approach to troubleshooting and incident handling, improving service levels and reducing response times.
- When this happens...New Email Matching Search
Triggers when a new e-mail is received in your inbox that matches a search.
- automatically do this!Create Incident
Add a new incident to your service desk.
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