LiveAgent + SharpSpring Integrations
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New Customer (Experimental)
Triggers when a new customer is added to system. (uses API v3).Try ItTriggerScheduled
Enter email address of customer to be added.
Name of GroupRequired
Enter group name.
Enter Customer email.
Enter Customer name in format "Firstname Lastname".
Gender (Possible values: M - Male, F - Female).
Role (Possible values: V - Visitor, R - Registered visitor).
A new Account is created in SharpSpring.Try ItTriggerScheduled
Triggers when a new customer is added to system.Try ItTriggerScheduled
Select appropriate Department.
Ticket creator identifier - can be userid or email of an existing agent or customer.
Enter subject of message.
Enter Recipient email address.
Enter Message body.
Enter Recipient name in format "Firstname Lastname".
CC Email Address
Enter another recipients emails separated by comma.
Status of created conversation. If not set, conversation status will be "N" - new.
Mail Messsage ID
Enter Mail message id. If specified, all reply emails which will have given mail message id in in-reply-to header will be assigned to this conversation.
Do Not Send Mails
Disable sending a mail to customer.
Is Html Message
Set this to Y is the message text is formatted in html.
Enter customer email address.
Enter group name.
New Email Open Event
When a lead opens an email in SharpSpring.Try ItTriggerScheduled
How to connect LiveAgent + SharpSpring
- Step 1: Authenticate LiveAgent and SharpSpring.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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