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Kayako + Microsoft Outlook

Kayako + Microsoft Outlook

Create Microsoft Outlook email drafts for new conversations in Kayako

Creating a good experience for customer requests will earn you more trust - automate it and serve customers better. This integration is used to acknowledge a client by creating a draft in Microsoft Outlook when there is a new conversation in Kayako. Make sure your customers are in the loop.

  1. When this happens...
    New Conversation
    New Conversation
    New ConversationTriggers whenever a new conversation is created.
  2. automatically do this!
    Create Draft Email
    Create Draft Email
    Create Draft EmailCreates a draft of an email that can then be reviewed and sent out.
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More things you can do with Kayako and Microsoft Outlook

Discover other triggers and actions you can use with Kayako and Microsoft Outlook

  • Kayako triggers, actions, and search
    New Conversation

    Triggers whenever a new conversation is created.

    Trigger
    Instant
    Try It
  • Kayako triggers, actions, and search
    Tag Added to Conversation

    Triggers when a tag is added to a conversation.

    Trigger
    Instant
    Try It
  • Kayako triggers, actions, and search
    Tag Added to User

    Triggers when a tag is added to a user.

    Trigger
    Instant
    Try It
  • Kayako triggers, actions, and search
    New Organization

    Triggers when a new organization is created.

    Trigger
    Instant
    Try It
  • Kayako triggers, actions, and search
    New Reply

    Triggers whenever a reply is received on a conversation (also triggered on the first post).

    Trigger
    Instant
    Try It
  • Kayako triggers, actions, and search
    Tag Added to Organization

    Triggers when a tag is added to an organization in Kayako.

    Trigger
    Instant
    Try It
    • Conversation
      Required
    • Private Note Contents
      Required
    Action
    Write
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About Kayako
Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.
Related categories
microsoft-outlook logo
About Microsoft Outlook
Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.
Related categories
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