Kayako + Microsoft Outlook
Create Microsoft Outlook email drafts for new conversations in Kayako
Creating a good experience for customer requests will earn you more trust - automate it and serve customers better. This integration is used to acknowledge a client by creating a draft in Microsoft Outlook when there is a new conversation in Kayako. Make sure your customers are in the loop.
Creating a good experience for customer requests will earn you more trust - automate it and serve customers better. This integration is used to acknowledge a client by creating a draft in Microsoft Outlook when there is a new conversation in Kayako. Make sure your customers are in the loop.
- When this happens...New Conversation
Triggers whenever a new conversation is created.
- automatically do this!Create Draft Email
Creates a draft of an email that can then be reviewed and sent out.
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New Conversation
Triggers whenever a new conversation is created.
Try ItNew User
Triggers when a new user account is created.
Try ItTag Added to Conversation
Triggers when a tag is added to a conversation.
Try ItTag Added to User
Triggers when a tag is added to a user.
Try It
New Organization
Triggers when a new organization is created.
Try ItNew Reply
Triggers whenever a reply is received on a conversation (also triggered on the first post).
Try ItTag Added to Organization
Triggers when a tag is added to an organization in Kayako.
Try ItConversationRequired
Private Note ContentsRequired
