Google Sheets
When this happens...
Google SheetsNew Spreadsheet Row
Then do this...
Help ScoutCreate Conversation to Customer

If you use Google Sheets to organize contact data or record conversations, this Google Sheets to Help Scout automation is for you. Once set up, when you create a new row in Google Sheets, Zapier will create a new conversation to customer in Help Scout. This integration is a great way to stay in contact with clients and customers, and monitor your interactions.

How It Works

  1. Create a new row in a Google Sheets spreadsheet
  2. Zapier creates a new conversation to customer in Help Scout

What You Need

  • Google account
  • Help Scout account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Google Sheets + Help Scout and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Spreadsheet Row

Triggered when a new row is added to the bottom of a spreadsheet.

Create Spreadsheet Row

Create a new row in a specific spreadsheet.

New or Updated Spreadsheet Row

Triggered when a new row is added or modified in a spreadsheet.

Update Spreadsheet Row

Update a row in a specific spreadsheet.

New Customer

Triggers when a new customer is added.

Create Conversation to Customer

Creates a new conversation to a customer from a Help Scout user.

New Assigned Conversation

Triggers when a conversation is assigned to a specified user. By default, only conversation with active status are considered but you can change the status using of of the fields.

Create Conversation From Customer

Create a new conversation from a customer.

New Conversation

Triggers when a new conversation is created.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.

Become a Zapier Integration Partner

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

See Help Scout Integrations