ConnectWise Manage + Microsoft Office 365 integrations
Send emails in Microsoft Office 365 for new or updated tickets in ConnectWise Manage
Stay on top of your ticket updates in ConnectWise Manage efficiently by sending emails through Microsoft Office 365. With this automation, each time a new or updated ticket appears in ConnectWise Manage, an email will be sent via Microsoft Office 365, keeping you informed in real-time. Enhance your workflow, increase productivity, and never miss an important ticket update again.
- When this happens...New/Updated TicketTriggers when a service ticket is created and/or updated.
- automatically do this!Send EmailSend an email from your Office 365 account.
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More things you can do with ConnectWise Manage and Microsoft Office 365
Discover other triggers and actions you can use with ConnectWise Manage and Microsoft Office 365
- New, Updated or Both
- Company Filter
- Contact Type Filter
- Specific Contact Filter
Try ItTriggerInstant- New, Updated or Both
- Board Filter
- Project Filter
Try ItTriggerInstant- New Territory
Triggers when a new territory is created.
Try ItTriggerPolling - Company_nameRequired
- IdentifierRequired
- TypeRequired
- StatusRequired
- Site NameRequired
- Address_1
- Address_2
- City
- State
- Zip_code
- Country Name
- Phone Number
- Website
- Market
- Source
- Number of Employees
- Territory
ActionWrite
- Service Board Filter
Try ItTriggerPolling- New, Updated or Both
- Service Board Filter
- Specific Service Ticket Filter
- Project_filter
Try ItTriggerInstant- FileRequired
- Record IDRequired
- Record TypeRequired
- Title
- Private?
- Read Only?
- Is Avatar?
ActionWrite- First NameRequired
- Last NameRequired
- Title
- Email
- Default Email
- Phone_number
- Default Phone
- Phone_type
- Type
- Company
- Primary Contact
- Relationship
- Department
- Address_1
- Address_2
- City
- State
- Zip_code
- Country Name
ActionWrite
Related categories
Microsoft Office 365 Business is a complete office suite in the cloud. It provides all the standard office products like Excel, Outlook, Word, SharePoint and more, but available from any internet enabled computer!
Zapier does not currently support Outlook.com addresses or Home 365 accounts, only business or Enterprise.







