When this happens...
CallFireNew Text Message Received
Then do this...
ZendeskCreate Ticket

When your phone is blowing up with customer inquiries, it can be hard to organize who needs to respond to what, when. To keep your ducks in a row, and your customers happy, use Zapier and Zendesk to create a new ticket for each incoming CallFire SMS.

How It Works

  1. A text message is sent to a CallFire number
  2. Zapier creates a new ticket in Zendesk

What You Need

  • CallFire account
  • Zendesk account
Premium
Zendesk is a Premium integration on Zapier.

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect CallFire + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Text Message Received

Triggers when you receive a text in your CallFire Account.

Create Text Message

Sends a text message to the number

New Inbound Call Received

Triggers when any of your CallFire phone numbers receives a call.

Attach File to Ticket

Attach a file to an existing ticket.

New User

Triggers when a new user is created.

Create User

Create a new user.

New Ticket

Triggers when a new ticket is added to a view.

Create Ticket

Create a new ticket.

New Group

Triggers when a new group is created.

Create Organization

Create a new organization.

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CallFire is a cloud telephony platform. Easily fire off an SMS or Call. You can trigger events when your phone number is called or texted as well.

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.