Create Zendesk tickets from new incoming CallFire SMS messages

When your phone is blowing up with customer inquiries, it can be hard to organize who needs to respond to what, when. To keep your ducks in a row, and your customers happy, use Zapier and Zendesk to create a new ticket for each incoming CallFire SMS.

How It Works

  1. A text message is sent to a CallFire number
  2. Zapier creates a new ticket in Zendesk

What You Need

  • CallFire account
  • Zendesk account
Create Zendesk tickets from new incoming CallFire SMS messages
CallFire integration logo

CallFire is a cloud telephony platform. Easily fire off an SMS or Call. You can trigger events when your phone number is called or texted as well.

Zendesk integration logo

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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