InvGate Service Desk + Jira Software Server

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Supported triggers and actions

- ProjectRequired
Trigger
Polling
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New Issue Type
Triggers when you add a new issue type.
Trigger
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New Project
Triggers when a project is added.
Trigger
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- IssueRequired
- UserRequired
Action
Write
- Format Info
- ProjectRequired
Action
Write

- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- KeywordRequired
Action
Search

- Automated ActionRequired
Trigger
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- RequestRequired
Trigger
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- Request where you want to commentRequired
- CommentRequired
- Author of this commentRequired
- Is Solution
- Customer Visible
Action
Write
- Request identifierRequired
Action
Search
- Email`Required
Action
Search
- Request identifierRequired
- TitleRequired
- DescriptionRequired
- CategoryRequired
- CreatorRequired
- TypeRequired
- CustomerRequired
- PriorityRequired
Action
Search or write
- User identifierRequired
- UsernameRequired
- First NameRequired
- Last NameRequired
- EmailRequired
Action
Search or write

- JqlRequired
Trigger
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New Priority
Triggers when you add a new priority.
Trigger
Polling
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- ProjectRequired
Trigger
Polling
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- Issue ID or KeyRequired
- FileRequired
Action
Write
- Issue KeyRequired
Action
Write
- Key
- Summary
Action
Search
New Automated Action
Triggers when a new Automated Action is defined.
Trigger
Polling
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New Request
Triggers when a new request is created.
Trigger
Polling
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- TitleRequired
- DescriptionRequired
- CategoryRequired
- CreatorRequired
- TypeRequired
- CustomerRequired
- PriorityRequired
Action
Write
- UsernameRequired
- First NameRequired
- Last NameRequired
- EmailRequired
Action
Write
- RequestRequired
Action
Search
- User identifierRequired
Action
Search
- Request where you want to commentRequired
- CommentRequired
- Author of this commentRequired
- Is Solution
- Customer Visible
Action
Search or write

About InvGate Service Desk

InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.

Related categories

Customer Support

About Jira Software Server

Jira is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to self-hosted instances of Jira.

Related categories

Project Management

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Related Zap Templates

Create Jira Software Server issues from new InvGate Service Desk requests

Related Zap Templates

Create Jira Software Server issues from new InvGate Service Desk requests

InvGate Service Desk + Jira Software Server

Supported triggers and actions

New Issue

New Issue Type

New Project

Add Watcher to Issue

Create Issue

API Request (Beta)

Find User

New Automated Action Execution

New Reply

Post a Reply

Find a Request

Search User by Email

Find or Create Request

Find or Create User

New Issue (Via JQL)

New Priority

Updated Issue

Attach File to Issue

Update Issue

Find Issue

New Automated Action

New Request

Create Request

Create User

Search the Latest Reply

Find User

Find or Create Reply

About InvGate Service Desk

Related categories

About Jira Software Server

Related categories

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