Gmail + ManageEngine ServiceDesk On-premise

Send an email in Gmail for new requests in ManageEngine ServiceDesk On-premise

Keep your support team organized and efficient with this workflow. When a new request is created in your ManageEngine ServiceDesk On-premise, an email will be instantly sent from your Gmail account. This ensures prompt communication and effective request handling, improving your team's responsiveness.

When this happens...
New Request
Triggers when new Request is created.
TriggerInstant
automatically do this!
Send Email
Triggers when a new email appears in the specified mailbox.
ActionWrite

Start free with email

Start free with Google

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

Supported triggers and actions

- PortalRequired
Trigger
Polling
Try It
- PortalRequired
- Request Template
Trigger
Instant
Try It
- PortalRequired
- DescriptionRequired
- Request IdRequired
- Show to Requester
- Mark First Response
- Add To LInked Requests
Action
Write
- PortalRequired
- Choose Template
Action
Write
- portalRequired
Action
Write

- PortalRequired
- Request IdRequired
- Problem IdRequired
Action
Write
- PortalRequired
- Request IDRequired
- Choose Template
Action
Write

- Label or mailbox
- Search keywords
Trigger
Polling
Try It
- Label or mailboxRequired
Trigger
Polling
Try It
- Label or mailbox
Trigger
Polling
Try It
New Starred Email
Triggers when you receive a new email and star it within two days.
Trigger
Polling
Try It
- LabelRequired
- MessageRequired
Action
Write
- Email message to be DeletedRequired
Action
Write
- Trigger Instructions
- ThreadRequired
- To
- Cc
- Bcc
- From
- From Name
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write
- To
- Send message to Google Contacts Group/Label
- Cc
- Bcc
- From
- From Name
- Reply To
- SubjectRequired
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write
- ThreadRequired
- Label(s) to removeRequired
Action
Write
- Search StringRequired
Action
Search

- PortalRequired
- Title
- Requester
- Site
- Group
- Change Owner
- Change Type
- Priority
- Urgency
- Impact
- Change Risk
- Reasons of Change
- Category
- Sub Category
- Item
Trigger
Polling
Try It
- Request Template
Trigger
Instant
Try It
- PortalRequired
- TitleRequired
- DescriptionRequired
- FromRequired
- To
- Priority
- Announcement Type
- Services Involved
- Public View
Action
Write
- PortalRequired
- Choose TemplateRequired
Action
Write
- PortalRequired
- MethodRequired
- UrlRequired
- Request Body
Action
Write
- PortalRequired
- Choose template
- Change IdRequired
Action
Write
- PortalRequired
- Solution IDRequired
Action
Write
New Label
Triggers when you add a new label.
Trigger
Polling
Try It
- Label or mailboxRequired
Trigger
Polling
Try It
- Search keywordsRequired
Trigger
Polling
Try It
- Label/Mailbox
Trigger
Polling
Try It
- MessageRequired
Action
Write
- Recipient Instructions
- To
- Cc
- Bcc
- SubjectRequired
- From
- From Name
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write
- Name of labelRequired
Action
Write
- MessageRequired
- Label(s) to removeRequired
Action
Write
- Trigger Instructions
- ThreadRequired
- To
- Cc
- Bcc
- From
- From Name
- Reply To
- Subject
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write
- Search StringRequired
- To
- Send message to Google Contacts Group/Label
- Cc
- Bcc
- From
- From Name
- Reply To
- SubjectRequired
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Search or write

About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.

Learn more

Related categories

Similar apps

About ManageEngine ServiceDesk On-premise

ServiceDesk Plus On-premise by ManageEngine is a robust IT service management solution offering ticketing, asset management, and more for businesses.

Related categories

Productivity

Gmail + ManageEngine ServiceDesk On-premise

Send an email in Gmail for new requests in ManageEngine ServiceDesk On-premise

New Asset

New Request

Add Notes

Create Change

Create Solution

Associate Request With Problem

Update Request

New Attachment

New Labeled Conversation

New Email

New Starred Email

Add Label to Email

Delete Email

Create Draft Reply

Send Email

Remove Label From Conversation

Find Email

New Change

Request Updated

Create Announcement

Create Request

Invoke Api Call

Update Change

Update Solution

New Label

New Labeled Email

New Email Matching Search

New Conversation

Archive Email

Create Draft

Create Label

Remove Label From Email

Reply to Email

Find or Send Email

About Gmail

Related categories

Similar apps

IMAP by Zapier

SMTP by Zapier

Microsoft Office 365

About ManageEngine ServiceDesk On-premise

Related categories