Teamwork + Teamwork Desk

Add new Teamwork Desk tickets as tasks in Teamwork

When this happens
Step 1: New Ticket
Then do this
Step 2: Create Task

Would you like a task to be created in Teamwork for every new ticket that arrives to your Teamwork Desk inbox? This Zapier integration makes it possible. After activating this integration, new tickets that arrive in your inbox will automatically create a task in Teamwork using the details you specify.

Note: This only applies to new tickets that arrive after setting up this integration.

How this Teamwork Desk - Teamwork integration works

A new ticket arrives to your Teamwork Desk inbox.
Zapier then creates a new task in Teamwork using the ticket details.

Apps involved

Teamwork Desk
Teamwork

Try this template

Supported triggers and actions

What does this mean?

New Agent Reply
Triggers when an agent sends a new reply.
Trigger
Instant
New Customer
Triggers when a new customer is created.
Trigger
Instant
New Customer Reply
Triggers when a customer sends a new reply.
Trigger
Instant
Thread Edited
Triggers when a thread has been edited.
Trigger
Instant
Ticket Assigned
Triggers when a ticket is assigned.
Trigger
Instant

New Ticket
Triggers when a new ticket is created.
Trigger
Instant
New Ticket Note
Triggers when a ticket note is created.
Trigger
Instant

Ticket Unassigned
Triggers when a ticket is unassigned.
Trigger
Instant

Teamwork Desk
Add a reply to a ticket.
Scheduled
Action
Teamwork Desk
Assigns ticket to the specified user.
Scheduled
Action
Teamwork Desk
Creates a new customer.
Scheduled
Action
Teamwork Desk
Creates a new ticket.
Scheduled
Action
Teamwork Desk
Links a Teamwork Projects task to a ticket.
Scheduled
Action
Teamwork Desk
Unassigns a ticket.
Scheduled
Action
Teamwork Desk
Updates an existing customer.
Scheduled
Action
Teamwork Desk
Updates an existing ticket.
Scheduled
Action
Teamwork Desk
Find an existing customer by name or email address.
Scheduled
Action
Teamwork Desk
Finds an existing ticket by ticket ID or keyword search.
Scheduled
Action
Teamwork Desk
Find or Create Customer
Scheduled
Action
Teamwork Desk
Find or Create Ticket
Scheduled
Action
Teamwork
Triggered when you add a new calendar event.
Instant
Trigger
Teamwork
Triggered when a calendar event reminder is sent.
Instant
Trigger
Teamwork
Triggered when you add a new card.
Instant
Trigger
Teamwork
Triggered when you add a new column.
Instant
Trigger
Teamwork
Triggered when you add a new comment.
Instant
Trigger
Teamwork
Triggered when you add a new company.
Instant
Trigger
Teamwork
Triggered when you add a new expense.
Instant
Trigger
Teamwork
Triggered when you add a new file.
Instant
Trigger
Teamwork
Triggered when you add a new invoice.
Instant
Trigger
Teamwork
Triggered when you add a new link.
Instant
Trigger
Teamwork
Triggered when you add a new message.
Instant
Trigger
Teamwork
Triggered when you add a new message reply.
Instant
Trigger
Teamwork
Triggered when you add a new milestone.
Instant
Trigger
Teamwork
Triggered when you add a new notebook.
Instant
Trigger
Teamwork
Triggered when you add a new person.
Instant
Trigger
Teamwork
Triggered when you add a new project.
Instant
Trigger
Teamwork
Triggered when a project is updated or deleted.
Instant
Trigger
Teamwork
Triggered when you add a new risk.
Instant
Trigger
Teamwork
Triggered when you add a new status.
Instant
Trigger
Teamwork
Triggered when you add a new task.
Instant
Trigger
Teamwork
Triggered when you add a new task list.
Instant
Trigger
Teamwork
Triggered when a task is updated or deleted.
Instant
Trigger
Teamwork
Triggered when you add a new time entry.
Instant
Trigger
Teamwork
Adds a task list from a template to the selected project.
Scheduled
Action
Teamwork
Creates a new calendar event.
Scheduled
Action
Teamwork
Creates a new calendar event type.
Scheduled
Action
Teamwork
Creates a new column.
Scheduled
Action
Teamwork
Creates a new company.
Scheduled
Action
Teamwork
Creates a new expense.
Scheduled
Action
Teamwork
Creates a new file category.
Scheduled
Action
Teamwork
Creates a new file comment.
Scheduled
Action
Teamwork
Uploads a file to a project.
Scheduled
Action
Teamwork
Creates a new invoice.
Scheduled
Action
Teamwork
Creates a new link category.
Scheduled
Action
Teamwork
Creates a new link comment.
Scheduled
Action
Teamwork
Creates a new link.
Scheduled
Action
Teamwork
Marks a task complete.
Scheduled
Action
Teamwork
Creates a new message category.
Scheduled
Action
Teamwork
Creates a new message.
Scheduled
Action
Teamwork
Creates a new message reply.
Scheduled
Action
Teamwork
Creates a new milestone comment.
Scheduled
Action
Teamwork
Creates a new milestone.
Scheduled
Action
Teamwork
Moves a board card.
Scheduled
Action
Teamwork
Creates a new notebook category.
Scheduled
Action
Teamwork
Creates a new notebook comment.
Scheduled
Action
Teamwork
Creates a new notebook.
Scheduled
Action
Teamwork
Creates a new person.
Scheduled
Action
Teamwork
Creates a new project category.
Scheduled
Action
Teamwork
Creates a new project.
Scheduled
Action
Teamwork
Adds people to a project.
Scheduled
Action
Teamwork
Creates a new status.
Scheduled
Action
Teamwork
Creates a new task comment.
Scheduled
Action
Teamwork
Creates a new task.
Scheduled
Action
Teamwork
Creates a new task list.
Scheduled
Action
Teamwork
Creates new time entry on a project.
Scheduled
Action
Teamwork
Creates new time entry on a task.
Scheduled
Action
Teamwork
Updates an existing task.
Scheduled
Action
Teamwork
Finds a calendar event by searching.
Scheduled
Action
Teamwork
Finds a column by searching.
Scheduled
Action
Teamwork
Finds a company by searching.
Scheduled
Action
Teamwork
Finds a file comment by searching.
Scheduled
Action
Teamwork
Finds a file by searching.
Scheduled
Action
Teamwork
Finds a link comment by searching.
Scheduled
Action
Teamwork
Finds a link by searching.
Scheduled
Action
Teamwork
Finds a message by searching.
Scheduled
Action
Teamwork
Finds a milestone comment by searching.
Scheduled
Action
Teamwork
Finds a milestone by searching.
Scheduled
Action
Teamwork
Finds a notebook comment by searching.
Scheduled
Action
Teamwork
Finds a notebook by searching.
Scheduled
Action
Teamwork
Finds a person by searching.
Scheduled
Action
Teamwork
Finds a project by searching.
Scheduled
Action
Teamwork
Finds a task comment by searching.
Scheduled
Action
Teamwork
Finds a task list by searching.
Scheduled
Action
Teamwork
Finds a task by searching.
Scheduled
Action
Teamwork
Finds a calendar event by searching.
Scheduled
Action
Teamwork
Finds a column by searching.
Scheduled
Action
Teamwork
Finds a company by searching.
Scheduled
Action
Teamwork
Finds a file comment by searching.
Scheduled
Action
Teamwork
Finds a file by searching.
Scheduled
Action
Teamwork
Finds a link comment by searching.
Scheduled
Action
Teamwork
Finds a link by searching.
Scheduled
Action
Teamwork
Finds a message by searching.
Scheduled
Action
Teamwork
Finds a milestone comment by searching.
Scheduled
Action
Teamwork
Finds a milestone by searching.
Scheduled
Action
Teamwork
Finds a notebook comment by searching.
Scheduled
Action
Teamwork
Finds a notebook by searching.
Scheduled
Action
Teamwork
Finds a person by searching.
Scheduled
Action
Teamwork
Finds a project by searching.
Scheduled
Action
Teamwork
Finds a task comment by searching.
Scheduled
Action
Teamwork
Finds a task list by searching.
Scheduled
Action
Teamwork
Finds a task by searching.
Scheduled
Action

About Teamwork

Teamwork is an easy-to-use online teamwork & project management software application that helps managers, staff and clients work together more productively online.

Learn More