Microsoft Teams + TOPdesk
Create TOPdesk incidents from new Microsoft Teams channel mentions
Stay on top of critical issues in your Microsoft Teams channels with this intuitive workflow. When a new channel mention arises in Microsoft Teams, it immediately creates an Incident in TOPdesk. This provides a streamlined process, ensuring you resolve urgent matters promptly and maintain efficiency in your team communication and problem-solving protocols.
Stay on top of critical issues in your Microsoft Teams channels with this intuitive workflow. When a new channel mention arises in Microsoft Teams, it immediately creates an Incident in TOPdesk. This provides a streamlined process, ensuring you resolve urgent matters promptly and maintain efficiency in your team communication and problem-solving protocols.
- When this happens...New Channel Mention
Triggers when a member or highlight word is mentioned in a channel. Requires installation of the Zapier app from the Teams Store.
- automatically do this!Create an Incident
Create an incident
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