Microsoft Teams + MiiTel + Formatter by Zapier + Filter by Zapier

Sent channel message in Microsoft Teams for new answering machine recordings in in MiiTel

With this Zapier integration in place, each new MiiTel Answering Machine recording from your customer automatically sends a new channel message to Microsoft Teams. Effortlessly keep your team in the loop about new recordings without any manual messaging chores.

When this happens...
Answering Machine Recorded
Triggers when answering machine has recorded.
TriggerInstant
automatically do this...
Date / Time
Work with dates and times to change formatting or add/subtract time (with line-item support).
ActionWrite
then do this...
Only continue if...
Set up rules to specify when this Zap can continue running.
ActionFilter
then do this!
Send Channel Message
Sends a message to a channel. Requires installation of the Zapier app from the Teams Store.
ActionWrite

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Supported triggers and actions

What does this mean?

- Call id
  UUID call id generated by MiiTel.
- Tenant id
- Dial begin at
- Call end at
- Call type
- From number
- To number
- Forwarded number
- Contact person name
- Account name
- URL
Trigger
Instant
Try It
- Call id
  UUID call id generated by MiiTel.
- Tenant id
- URL
- Speech recognition
  Result of speech recognition.
- Speech recognition summary
  Result of speech recognition summary.
- Silence
- Overall
- Overlap
- TLR
- Customer f0
- Operator f0
- Customer variance
- Operator variance
- Customer speechrate
- Operator speechrate
- Rally
- Amd probability
- Dial begin at
- Call begin at
- Call end at
- Call type
- From number
- To number
- Forwarded number
- Contact person name
- Account name
Trigger
Instant
Try It
- TransformRequired
Action
Write
- TransformRequired
Action
Write
- Only continue if...Required
Action
Filter

- TeamRequired
  Only teams that have the Zapier app installed from the Teams Store can be used.
- ChannelRequired
- Member
  Mentions of this member will trigger the zap. Make sure to specify a value for a member and/or a highlight word. Specifying both a member and a highlight word means that both the member and word need to be included in a message to trigger the zap.
- Highlight Word
  Mentions of this word will trigger the zap. Case insensitive. Make sure to specify a value for a highlight word and/or a member. Specifying both a member and a highlight word means that both the member and word need to be included in a message to trigger the zap.
Trigger
Scheduled
Try It
New Chat
Triggers when a new chat is created.
Trigger
Scheduled
Try It

- TeamRequired
  Only teams that have the Zapier app installed from the Teams Store can be used.
- ChannelRequired
Trigger
Scheduled
Try It
- TeamRequired
  Only teams that have the Zapier app installed from the Teams Store can be used.
- ChannelRequired
- Message Text Format
- Message TextRequired
  To mention team members, put their display name, email, or userID between “at” tags. For example, you could use <at>Jane Doe</at>, <at>jane.doe@example.com</at>, or <at>jane-doe-user-id</at> to mention a team member "Jane Doe".
Action
Write
- Api Docs Info
  API docs for Microsoft Teams are located here https://docs.microsoft.com/en-us/graph/teams-concept-overview
- HTTP MethodRequired
- URLRequired
  Requests can only be made to domains associated by this application.
- Query String Parameters
  These params will be URL-encoded and appended to the URL when making the request.
- Headers
  Authentication headers are included automatically
- Additional Request Headers
  Zapier will apply these optional headers and values to the request in addition to any headers created as part of the authentication mechanism.
- Body
  Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example, {"foo": "bar"} is perfectly valid.
Action
Write

- Call id
  UUID call id generated by MiiTel.
- Tenant id
- Dial begin at
- Call end at
- Call type
- From number
- To number
- Forwarded number
- Contact person name
- Account name
Trigger
Instant
Try It
- Video id
  UUID video id generated by MiiTel.
- Tenant id
- URL
- Title
- Video start at
- Video end at
- Speech recognition
  Result of speech recognition.
Trigger
Instant
Try It
- TransformRequired
Action
Write
- TransformRequired
Action
Write
- TeamsRequired
Trigger
Scheduled
Try It
- ChatRequired
  Specify the chat to trigger for new messages.
- Exclude messages by you?
  If true, new messages by you will be excluded. Select false to trigger on any new messages - including those by you.
Trigger
Scheduled
Try It
- TeamRequired
  Only teams that have the Zapier app installed from the Teams Store can be used.
Trigger
Scheduled
Try It
- TeamRequired
  Only teams that have the Zapier app installed from the Teams Store can be used.
- Channel NameRequired
- Description
Action
Write
- ChatRequired
- Message TextRequired
Action
Write

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

Learn more

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About MiiTel

MiiTel is an AI-powered IP phone. With MiiTel, you will be to accomplish the following: "Increase your sales", "Achieve self-coaching", and "Can make calls from home".

Related categories

CRM (Customer Relationship Management)

About Formatter by Zapier

Data isn't always in the format you need. Perhaps a date is in International format, but your app needs it in American format. Or maybe you need to Title Case a subject, truncate text for a Tweet, or turn Markdown text into HTML for your blog. Zapier's Formatter tool can help.

Related categories

About Filter by Zapier

Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.

Related categories

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Microsoft Teams + MiiTel + Formatter by Zapier + Filter by Zapier

Sent channel message in Microsoft Teams for new answering machine recordings in in MiiTel

Answering Machine Recorded

Call id

Tenant id

Dial begin at

Call end at

Call type

From number

To number

Forwarded number

Contact person name

Account name

URL

Phone Analysis Completed

Call id

Tenant id

URL

Speech recognition

Speech recognition summary

Silence

Overall

Overlap

TLR

Customer f0

Operator f0

Customer variance

Operator variance

Customer speechrate

Operator speechrate

Rally

Amd probability

Dial begin at

Call begin at

Call end at

Call type

From number

To number

Forwarded number

Contact person name

Account name

Date / Time

TransformRequired

Text

TransformRequired

Only continue if...

Only continue if...Required

New Channel Mention

TeamRequired

ChannelRequired

Member

Highlight Word

New Chat

New Channel Message

TeamRequired

ChannelRequired

Send Channel Message

TeamRequired

ChannelRequired

Message Text Format

Message TextRequired

API Request (Beta)

Api Docs Info

HTTP MethodRequired

URLRequired

Query String Parameters

Headers

Additional Request Headers

Body

Incoming Unanswered

Call id

Tenant id

Dial begin at

Call end at

Call type

From number

To number

Forwarded number

Contact person name

Account name