When this happens...
SurveyMonkeyNew Response Notification With Answers
Then do this...
IntercomCreate/Update User

Getting new responses means you should be going through them so you can engage with your users, not wasting time with data entry — we can do that for you! Triggered by every new response a survey gets on SurveyMonkey, this Zap will create a Intercom user for each new respondent, or update one that exists with whatever details you need, keeping your contacts effortlessly organized.

How this SurveyMonkey-Intercom integration works

  1. A new response is received on SurveyMonkey
  2. Zapier automatically creates a new Intercom user or updates one that exists.

Apps involved

  • SurveyMonkey
  • Intercom

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Intercom + SurveyMonkey and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New User

Triggers when a new user is created.

Add/Remove Tag on User

Attach or remove a tag on a specific user.

Lead Converted to User

Triggers when a lead converts to a user.

Create/Update User

Update a user within Intercom given their e-mail address.

New Conversation

Triggers when a new conversation is created by a user in Intercom.

Update Company

Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

New Unsubscription

Triggers when a user unsubscribes from Intercom.io emails.

Send Incoming Message

Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

New Response Notification

Triggers a notification when your survey is completed.

Create/Update Lead

Create or update an Intercom lead. If an ID is provided, the lead will be updated.

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Become a Zapier Integration Partner

Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

SurveyMonkey is the easiest way to create surveys and get answers. SurveyMonkey lets you whip up a survey quickly and get targeted answers from the audience you want to ask.

See SurveyMonkey Integrations