Google Sheets + Snappy

Log assigned Snappy tickets to a Google Sheets spreadsheet

Want to keep track of every ticket that's assigned to you in Snappy? This Zapier integration is for you. Set it up, and whenever a ticket is assigned to you, Zapier will log the ticket data to a Google Sheets spreadsheet.

When this happens...
New Waiting Ticket Assigned to Me
Triggers on and waiting ticket assigned to you.
TriggerScheduled
automatically do this!
Create Spreadsheet Row
Create a new row in a specific spreadsheet.
ActionWrite

Try this template

Supported triggers and actions

What does this mean?

New Ticket
Triggers when a new ticket is added.
Trigger
Scheduled
New Unassigned Ticket
Triggers on any new, unassigned tickets from a mailbox.
Trigger
Scheduled
New Waiting Ticket Assigned to Me
Triggers on and waiting ticket assigned to you.
Trigger
Scheduled
New Wall Post
Triggers when a new post is added to the team wall.
Trigger
Scheduled
Create Wall Post
Creates a post on the team wall.
Action
Write
Create Note As Customer
Creates a note as the customer.
Action
Write
Create Note To Customer
Creates a note to the customer.
Action
Write
New Spreadsheet Row (Team Drive)
Triggered when a new row is added to the bottom of a spreadsheet - works best with Team Drives.
Trigger
Scheduled
Google Sheets
Triggered when a new row is added to the bottom of a spreadsheet.
Instant
Trigger
Google Sheets
Triggered when you create a new spreadsheet.
Scheduled
Trigger
Google Sheets
Triggered when a new row is added or modified in a spreadsheet - works best with Team Drives.
Scheduled
Trigger
Google Sheets
Triggered when a new row is added or modified in a spreadsheet.
Instant
Trigger
Google Sheets
Triggered when you create a new worksheet in a spreadsheet.
Scheduled
Trigger
Google Sheets
Create a new column in a specific spreadsheet.
Scheduled
Action
Google Sheets
Create a new row in a specific spreadsheet.
Scheduled
Action
Google Sheets
Create one or more new rows in a specific spreadsheet (with line item support).
Scheduled
Action
Google Sheets
Create a new worksheet by copying an existing worksheet.
Scheduled
Action
Google Sheets
Create a blank spreadsheet or duplicate an existing spreadsheet. Optionally, provide headers.
Scheduled
Action
Google Sheets
Create a blank worksheet with a title. Optionally, provide headers.
Scheduled
Action
Google Sheets
Deletes the content of a row in a specific spreadsheet. Deleted rows will appear as blank rows in your spreadsheet. Please use with caution.
Scheduled
Action
Google Sheets
Update a row in a specific spreadsheet.
Scheduled
Action
Google Sheets
Finds many matched rows (10 max.) by a column and value.
Scheduled
Action
Google Sheets
Returns many rows (20 max.) as a single JSON value and flat rows (line items).
Scheduled
Action
Google Sheets
Finds a row by a column and value. Returns the entire row if one is found.
Scheduled
Action
Google Sheets
Finds or creates a specific lookup row.
Scheduled
Action

About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.

Learn more

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About Snappy

Snappy is a help desk application for managing your email, providing customer self service and efficiently managing all your customer service tickets.