Google Sheets + Kayako
Add new Google Sheets rows to Kayako as conversations with private notes
When you need your support team to be on top of proactive customer communications, it can be difficult to keep everyone on the same page. This integration will automatically create conversations in Kayako when a new row is added to Google Sheets. Now other teammates can add conversations to your Kayako queue just by adding new rows to a spreadsheet.
When you need your support team to be on top of proactive customer communications, it can be difficult to keep everyone on the same page. This integration will automatically create conversations in Kayako when a new row is added to Google Sheets. Now other teammates can add conversations to your Kayako queue just by adding new rows to a spreadsheet.
- When this happens...
New Spreadsheet RowTriggered when a new row is added to the bottom of a spreadsheet.
- automatically do this!
Create Conversation With a Private NoteCreates a new conversation with the first post as a private note.
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