Google Sheets + Kayako

Add new Google Sheets rows to Kayako as conversations with private notes

  1. When this happens

    Step 1: New Spreadsheet Row

  2. Then do this

    Step 2: Create Conversation With a Private Note

When you need your support team to be on top of proactive customer communications, it can be difficult to keep everyone on the same page. This integration will automatically create conversations in Kayako when a new row is added to Google Sheets. Now other teammates can add conversations to your Kayako queue just by adding new rows to a spreadsheet.

How this Google Sheets-Kayako integration works

  1. A new row is added to a Google Sheet
  2. Zapier creates a conversation within Kayako with the details

Apps involved

  • Google Sheets
  • Kayako

Supported triggers and actions

What does this mean?
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google-sheets logo
google-sheets logo

About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
Learn More

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About Kayako

Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.

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