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Google Sheets + Kayako

Add new Kayako conversations to Google Sheets as rows

  1. When this happens

    Step 1: New Conversation

  2. Then do this

    Step 2: Create Spreadsheet Row

Your support team handles many customer conversations over time, which means that cataloging and categorizing those can be a challenge. This integration will automatically push all the details from new Kayako customer conversations to Google Sheets. Now you have a log of all your customer conversations you can keep an eye on.

How this Kayako-Google Sheets integration works

  1. A new conversation is created within Kayako
  2. Zapier creates a new row in a Google Sheets with all the conversation details

Apps involved

  • Kayako
  • Google Sheets

Supported triggers and actions

What does this mean?
google-sheets logo
google-sheets logo
google-sheets logo

About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
Learn More

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GoogleSpreadsheets

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kayako logo

About Kayako

Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.

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