GatherUp + Help Scout
Create Help Scout conversations from GatherUp negative reviews
When you have a team managing your GatherUp feedback, it can often become difficult to manage. This Zapier automation creates new conversations in Help Scout after a customer leaves negative feedback. You'll never have to worry about missing negative feedback when alerts are sent to your team's Help Scout inbox.
When you have a team managing your GatherUp feedback, it can often become difficult to manage. This Zapier automation creates new conversations in Help Scout after a customer leaves negative feedback. You'll never have to worry about missing negative feedback when alerts are sent to your team's Help Scout inbox.
- When this happens...Negative Feedback Trigger
Zap will be triggered whenever a customer leaves a rating at or below the number you choose.
- automatically do this!Create Conversation
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
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Business LocationRequired
Rating Score Threshold
Try ItBusiness LocationRequired
Customer First NameRequired
Customer Last NameRequired
Customer Email
Customer Phone
Customer Job ID
Customer Tags
Communication Preference
Preference Checking
Send Feedback Request
Delayed Feedback Request
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try It
