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GatherUp + Help Scout

Create Help Scout conversations from GatherUp negative reviews

When you have a team managing your GatherUp feedback, it can often become difficult to manage. This Zapier automation creates new conversations in Help Scout after a customer leaves negative feedback. You'll never have to worry about missing negative feedback when alerts are sent to your team's Help Scout inbox.

When you have a team managing your GatherUp feedback, it can often become difficult to manage. This Zapier automation creates new conversations in Help Scout after a customer leaves negative feedback. You'll never have to worry about missing negative feedback when alerts are sent to your team's Help Scout inbox.

  1. short arrow
    long arrow
    When this happens...
    GatherUpGatherUp
    Negative Feedback Trigger

    Zap will be triggered whenever a customer leaves a rating at or below the number you choose.

    TriggerInstant
  2. automatically do this!
    Help ScoutHelp Scout
    Create Conversation

    Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

    ActionWrite

Supported triggers and actions

What does this mean?
gatherup logo
gatherup logo
gatherup logo

About GatherUp

GatherUp is an automated customer feedback and online review platform.
Learn More

Related categories

  • Forms & Surveys
help-scout logo
help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn More

Related categories

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