When this happens...
FreshdeskNew Ticket
Then do this...
TimeHeroCreate Task

Intelligently and automatically schedule your support desk tickets. This TimeHero-Freshdesk Zap, once active, will create a new task in TimeHero for every ticket you receive in Freshdesk. That way, your support team can take care of tickets in the order that makes the most sense for your business.

Note: Tasks will only auto-schedule if they are given a default time estimate. Adding a the number of days after creation it should be 'due' will help TimeHero prioritize scheduling along with other tasks with due dates.

How it Works

  1. A new ticket is added to Freshdesk
  2. Zapier automatically creates a schedulable task in TimeHero

Apps involved

  • Freshdesk account
  • TimeHero account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Freshdesk + TimeHero and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Freshdesk
New Contact

Triggers when a new customer is created.

Freshdesk
Create Company

Allows you to create a Company entry in Freshdesk.

Freshdesk
New Ticket Note

Triggers when a Note is added to a Ticket.

Freshdesk
Create Ticket

Create a ticket in Freshdesk for your domain.

Freshdesk
New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Freshdesk
Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

TimeHero
New Task

Triggers when a new task is created in TimeHero.

TimeHero
Create Project

Creates a new project.

Freshdesk
Update Ticket

Triggers when a Ticket is updated.

TimeHero
Create Task

Creates a task in TimeHero.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.

Become a Zapier Integration Partner

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

TimeHero automates project planning, completion, and reporting. Get peace of mind that everything is on track and taken care of.